Suncoast Chrysler Jeep Dodge RAM

I have been dealing with Suncoast Chrysler for years. Tami has always been helpful. I trust her 100% with my cars. I also have gotten to know the service director Eric Osborne. He was very helpful when I Tami has always been helpful. I trust her 100% with my cars. I also have gotten to know the service director Eric Osborne. He was very helpful when I bought my service contract. Very nice people. Alot of local people work there and I see many Suncoast labels on the back of cars in our area. More

When arriving service rep took my coupon for routine service, asked me if I needed a ride home and had me sign a list for the ride home. I asked if I needed to sign work order which rep had not even st service, asked me if I needed a ride home and had me sign a list for the ride home. I asked if I needed to sign work order which rep had not even started to fill out. In the past a service rep always explained to me every job that would be done and discussed with me how to contact me if additional work needed and asked if I had any questions. All this young man did was send me to waiting room yo wait for ride. He called later in the morning and said,"some fluids need to be changed-they are black". I told him change the fluids. When called that afternoon and told my car was ready I was not given any price info. Car under warrenty cost me over $400.00 for routine service and additional fluid changes. I sense a noticable decline in service attitude and ability for me to verify work done since the financial crisis. I still have a prepaid service plan with Suncoast for a long time in the future, but am leaning to not using that prepaid plan as I feel they may be doing unneeded work for extra cash flow rather that protection of my vehicle. I may use those coupons-probably not- BUT I WILL NOT PURCHASE ANOTHER VEHICLE FROM THIS DEALER! Ed Moriarty Clearwater, FL. More

Tami is a joy to work with when I bring my 2005 Pacifica in for service. She keeps me in tune with my warranty and provides great customer service and satisfaction. We purchased the auto butler service wi in for service. She keeps me in tune with my warranty and provides great customer service and satisfaction. We purchased the auto butler service with our vehicle and so glad we did. Don’t forget to commend those guys in the back that do this detailing. My car is as clean inside and out as it was the day we purchased the car. After having it cleaned is like getting into a brand new car. My experience with everyone at this dealership over the last year has been outstanding from all who work here. It is refreshing to see a team that is so committed to work together and most importantly, for the customer. Thanks and keep up the great work. Ted Voyvodich More