SunVertibles
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 5 reviews
This is by far the worst dealership experience I ever had. I flew down to look at a car, and they knew this, so when I wanted to negotiate the price I was told "either by the car or fly home". They also had. I flew down to look at a car, and they knew this, so when I wanted to negotiate the price I was told "either by the car or fly home". They also LIED ABOUT WHAT THE CAR OFFERED! Their website listed that the car had active park assist, but when I called out that it didn't I was told "well if the website is wrong all I can really say is I'm sorry". You could also not lie to your customers/make things right, but maybe I was just raised differently. But rest assured, I was told by Brian that "I know what I got", his words verbatim. When I brought up the KBB and Edmunds excellent, not even fair, value of the car was still at least two grand lower than the list price I was told "you can look at any car on my lot, not a single one is priced below KBB value", so just know that they are ripping you off with price, they know it, and at least Brian is outwardly proud of it. I will be filling a BBB report with them. Feel free to let him know that I told you about him. More
Still awaiting a contact from this Dealership - and have given up. And with the I-40 bridge over the Mississippi River still out, due to a broken I beam, I won't be driving anywhere near Franklin, TN anyti given up. And with the I-40 bridge over the Mississippi River still out, due to a broken I beam, I won't be driving anywhere near Franklin, TN anytime soon. JK. More
Sales person Chase was excellent. All went well until the dealer manager turned over my car to the transport person without getting paperwork, a signed release or any ID from the carrier. My car was released dealer manager turned over my car to the transport person without getting paperwork, a signed release or any ID from the carrier. My car was released to a perfect stranger and I hadn't agreed to shipping terms at that point. Luckily it worked out. The car is great! More