Sun Toyota - Service Center

Experiences From the purchase of my 2016 Prius to service needs through last week I found I was dealing with competent, knowledgeable, friendly and people who see From the purchase of my 2016 Prius to service needs through last week I found I was dealing with competent, knowledgeable, friendly and people who seemed genuinely interested in making my experience pleasant and complete. That includes your body shop which went the extra mile in getting the damage repaired when Southeaster regional headquarters screwed up on getting the replacement part to the shop. To get my car repaired in a timely manner they went to another dealer to get the needed parts. They also did not get the locking lug nuts for my new car to you as promised. Wasted long trip to dealership so asked to be called when they arrived. It was about 3 days later when I got the call and went right over to you. The nuts were installed immediately. In summary, I give the dealership and employees I have had contact with the 5 star rating. My experiences were also great when I had my 2010 Prius serviced by Sun after my contract with Autoway was up. More

Excellent service for my Prius Michael did another outstanding job taking care of my Prius and keeping it in outstanding condition. He detailed what was needed for this visit and pr Michael did another outstanding job taking care of my Prius and keeping it in outstanding condition. He detailed what was needed for this visit and provided me with cost and when it would be ready and delivered on all aspects More

10,000 mile maintenance I scheduled my appointment on line. Called and confirmed my appointment. Arrived early and they took my car right away. 1 hour later my car was finis I scheduled my appointment on line. Called and confirmed my appointment. Arrived early and they took my car right away. 1 hour later my car was finished. Excellent service. More

25,000-Mile Scheduled Maintenance Had my 25K mile service. My Highlander Limited was ready quickly. Did not have to wait long, which was good, especially on a Saturday. Jay Nigro wa Had my 25K mile service. My Highlander Limited was ready quickly. Did not have to wait long, which was good, especially on a Saturday. Jay Nigro was an outstanding assistant service manager. Great service~ More

Late oil change. I came in late on a Saturday afternoon for an oil change and was taken right away. My service advisor,Tony was pleasant as usual. The staff was polite I came in late on a Saturday afternoon for an oil change and was taken right away. My service advisor,Tony was pleasant as usual. The staff was polite and courteous. More

Great dealership. My recent visit went very well. Courteous and knowledgeable staff. Pleasant atmosphere. Have recommended this dealership to others. It's nice whe My recent visit went very well. Courteous and knowledgeable staff. Pleasant atmosphere. Have recommended this dealership to others. It's nice when your salesperson from 2 years ago remembers you and comes by to say hello (Dan Bateman). More

Good service experience The routine service was prompt and well done. All of the items on the check list were covered. Andrew made sure that I understood what to schedule i The routine service was prompt and well done. All of the items on the check list were covered. Andrew made sure that I understood what to schedule in the future. More

I came for a tire rotation and had two filter changed. Joe Koenn is very efficient and I trust his judgement in advising me of what needs to be done! He said the A/C and Engine filter were in bad shape and Joe Koenn is very efficient and I trust his judgement in advising me of what needs to be done! He said the A/C and Engine filter were in bad shape and in need of replacement. He showed me the filters so I could see how bad they were. More

not happy at all Ordered an arm rest that was not what I wanted. Was never told the labor to install the part I didn't want would cost more that the part I didn't want Ordered an arm rest that was not what I wanted. Was never told the labor to install the part I didn't want would cost more that the part I didn't want. More

10000 mile service They did a quick efficient job of checking the car at its 10,000 mile service and let us know the progress that was being made on the car They did a quick efficient job of checking the car at its 10,000 mile service and let us know the progress that was being made on the car More