Sun Chevrolet Inc - Service Center

Brandon called the day before to see if I had any questions. He explained the initial costs for diagnostic. He showed me the damaged part and waited for me to discuss with my husband. The Tech was al questions. He explained the initial costs for diagnostic. He showed me the damaged part and waited for me to discuss with my husband. The Tech was also polite and helpful showing me how the damage was done and could be avoided in the future. I am still very upset about the design flaw that led to this problem, but that is a problem for corporate, not your dealership. Your service department was polite, helpful and efficient. More

Received notice from GM about upcoming service needed. Made the appointment online with Sun Chevy in Chittenango. Got a call to confirm and follow up appointment reminder. Dropped vehicle off the night be Made the appointment online with Sun Chevy in Chittenango. Got a call to confirm and follow up appointment reminder. Dropped vehicle off the night before, received a text message with a link to monitor the service work. The service was done as planned, and in a timely manner. The Service Team folks as a whole are great. Professional, customer oriented, and a pleasure to do business with. 5 Stars in my book! More

This is my 3rd vehicle from Sun Chevy. Any time I have had service (oil change, tire rotation, inspection) it's always done in a very timely manner. Everyone is very courteous. Any time I have had service (oil change, tire rotation, inspection) it's always done in a very timely manner. Everyone is very courteous. More

Sun service department is always easy to work with, from making appointments to getting the job done. Service writer is pleasant and efficient. making appointments to getting the job done. Service writer is pleasant and efficient. More

Mark's professionalism, expertise, and dedication to customer care have truly made a positive impact on my overall Service experience. Mark always takes the time to patiently explain the issues with my customer care have truly made a positive impact on my overall Service experience. Mark always takes the time to patiently explain the issues with my car, discuss available solutions, and schedule appointments that accommodate my busy schedule. His attention to detail and commitment to ensuring that I am well-informed and satisfied throughout the process have not gone unnoticed. I also love the communication updates through the text program they use. More

April in Customer Service is always pleasant and helpful. She got my appointment set, Mark in Service got the work done on time as promised. Very appreciative of the level of service, professionalism, custom She got my appointment set, Mark in Service got the work done on time as promised. Very appreciative of the level of service, professionalism, customer engagement and quality of work. Great folks and a pleasure to work with. More