
Sun Chevrolet Inc
Chittenango, NY
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Brandon called the day before to see if I had any questions. He explained the initial costs for diagnostic. He showed me the damaged part and waited for me to discuss with my husband. The Tech was al questions. He explained the initial costs for diagnostic. He showed me the damaged part and waited for me to discuss with my husband. The Tech was also polite and helpful showing me how the damage was done and could be avoided in the future. I am still very upset about the design flaw that led to this problem, but that is a problem for corporate, not your dealership. Your service department was polite, helpful and efficient. More
Received notice from GM about upcoming service needed. Made the appointment online with Sun Chevy in Chittenango. Got a call to confirm and follow up appointment reminder. Dropped vehicle off the night be Made the appointment online with Sun Chevy in Chittenango. Got a call to confirm and follow up appointment reminder. Dropped vehicle off the night before, received a text message with a link to monitor the service work. The service was done as planned, and in a timely manner. The Service Team folks as a whole are great. Professional, customer oriented, and a pleasure to do business with. 5 Stars in my book! More