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Sun Chevrolet Inc

Chittenango, NY

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Reviews
Vehicles
4.9
511 Reviews
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104 West Genesee St

Chittenango, NY

13037

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Showing 511 reviews

December 08, 2024

The sales team was very professional and worked with us to get the vehicle we wanted More

by Djb324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 12, 2024 -

Sun Chevrolet Inc responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 07, 2024

Sales are excellent Service is fair ! ! A lot of mistakes ! Couldn’t even get a inspection done or put air in my tires !! Had to come back to correct !! They don’t have the purchase points More

by Narsasd9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Woodward
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Dec 07, 2024 -

Narsasd9 responded

Service has to do a better job !! I leased my truck from sun and every time I go for service and ask for my tires air get corrected and set for cold weather I checked it on my way home I live a half hour away and the tires weren’t wright then they were doing an inspection and the service manager came to me and asked if I had a engine light on i said no he said it wouldn’t set and I’ll have to come back he said to call him if it comes on ! So I called him twice on my way back home and said no light !! There never was a light they screwed up!! So then I had to come back and wait again for an hour before they got it in !! I told him they shouldn’t charge me for the inspection on my 2 year old Silverado crew cab !! The service at McNerney Chevrolet in Tully is a lot better where we’re got our 2023 blazer !! I’m taking both of our chevys there for now on !!! A salesman was talking to me in the showroom while I was waiting and he said they have a hard time keeping mechanics !! The sales crew is great but not the service !! We are getting two new ones next year and I am thinking twice if I will go back there !! And if you want to use your points you earned you have to look up your numbers to use them ! At McNerney they take care of that for you !!

Dec 07, 2024 -

Narsasd9 responded

And they forgot to reset the oil change message on the truck !! What screw ups !!

November 19, 2024

Very helpful. Very good sales team and the process was really easy I recommend going there for your next new vehicle More

by fluffy8904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh and Moe
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November 19, 2024

Ran into a bump into the road and was greatly fixed by Chris and Moe, Very Satisfied with the turn around More

by nicholaslee31514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Rhodes
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November 15, 2024

Ron was amazing ever step of the way with me on this whole purchase and will be sending recommendations out to everyone that is looking for a car. More

by ninakiblin1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron reynolds
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Nov 19, 2024 -

Sun Chevrolet Inc responded

Nina, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

November 07, 2024

Sun Chevy has been very accommodating throughout the entire car buying process. Chris was wonderful to work with. My husband and I both purchased a car within the last month from him. More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 10, 2024 -

Sun Chevrolet Inc responded

Laura, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

October 28, 2024

Chris did amazing helping my fiance and I get a new vehicle quickly when in need! I will definitely be coming back. More

by Lexilavigne6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 07, 2024 -

Sun Chevrolet Inc responded

Lexi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 27, 2024

Good service, pleasant people to deal with, quality work, great customer service, great to have Saturday hours More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Mike, Chris, Brandon (sales mngr.)
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Nov 07, 2024 -

Sun Chevrolet Inc responded

Ed, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2024

Chris is the best! Thanks for making this a stress-free experience & easy for us. More

by Si
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2024 -

Sun Chevrolet Inc responded

Si, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 01, 2024

Still waiting for my parts to come in, haven't heard anything back from the service department. More

by johnmyers1058
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 02, 2024 -

Sun Chevrolet Inc responded

Hello, Thank you for taking the time to leave us a review. Please contact our General Manager at (833) 868-0975 so we can work towards a resolution. We look forward to hearing from you.

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