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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

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May 27, 2021

The service department is always excellent. We had Jeeps prior to purchasing our Subarus and every aspect of the Jeep service experience was horrible. It is refreshing to see excellent customer service with More

by camillepeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia, Ray Clearwater, Kathleen Farris, Tyler Franklyn
May 27, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are happy to hear how pleased you've been with Subaru- they are really great cars! Our entire team here at Subaru of El Cajon treats every customer that walks in our door like family, they really care for their cars. We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

May 19, 2021

I was not expecting a courtedy VEHICLE during the repairs. Documented I needed which i had already thought i needed. Gave me a discout as well. More

by Tannerpaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
May 20, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We were more than happy to provide you with a courtesy car during the time your vehicle was here to get repairs and we are always working with our customer. We appreciate your business and are looking forward to servicing you again! Paul Fillmore General Manager Subaru of El Cajon

May 15, 2021

Got me in and out in a reasonable amount of time. Cleaned the foggy white haze on my headlights and they look like new. Thanks. More

by Gmpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
May 17, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are happy to hear that we were able to accommodate you quickly and clean your hazy headlights! We really appreciate your business and are looking forward to servicing you again. Paul Fillmore General Manager Subaru of El Cajon

May 12, 2021

From start to finish I was really happy! Lots of down to earth professionals working and taking care of my needs. Was able to use a loner car as well. Very happy!!! More

by danielcanderson9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Alejandro Ramos
May 13, 2021 -

Summit Subaru El Cajon responded

Thank you so much for this review! We are happy to hear that from start to finish you received top notch customer service. We are very happy to be able to take care of your needs and provide you with a loaner vehicle also. We really appreciate your business and are looking forward to seeing you again soon. Paul Fillmore General Manager Subaru of El Cajon

May 15, 2021 -

danielcanderson9 responded

My pleasure!!

May 04, 2021

I always take my Impreza to Subaru El Cajon for service. They are very efficient and everything goes smoothly each time. I live in Escondido but i prefer to drive 45 minutes to go to El cajon. I don't min More

by valejandro1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Quijas, Ray Clearwater, Ricardo Orozco, Kathleen Farris, Chien Huyhn, Angel Flores, Alejandro Ramos
May 06, 2021 -

Summit Subaru El Cajon responded

Wow- thank you for this awesome review! WE are very honored to hear that you drive 45 minutes to get tour Subaru serviced here! We really go above and beyond for our customers to ensure that we are taking the best care of their vehicle. Thank you so much for being such a loyal customer and we look forward to continue to service your vehicle. Paul Fillmore General Manager Subaru of El Cajon

May 01, 2021

It’s a pleasure working with El Cajon Subaru. Everyone I have encountered has been helpful, courteous and caring. From the moment arriving at service someone is there to greet me and Ray, the service advis More

by Myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 03, 2021 -

Summit Subaru El Cajon responded

Myra- Thank you for this review! We are so happy to see you had a great experience the moment you walked in our doors. We are glad to see how accommodating our service department is, giving you updates on your vehicle and even giving you a loaner car. Communication is key! Thank you for your business and we are looking forward to servicing your vehicle again. Paul Fillmore General Manager Subaru of El Cajon

April 29, 2021

Excellent as always!! Quality service good people. I rate this dealer as top notch and will continue to refer customers to them! Great place to visit! More

by Coachwarner68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Apr 30, 2021 -

Summit Subaru El Cajon responded

Thank you so much for your review! We are happy to hear that you had an excellent experience here at Subaru of El Cajon. Thank you for putting out the good word and letting friends and family know of our services- it is greatly appreciated! Thank you for your business and we are looking forward to seeing you again soon! Paul Fillmore General Manager Subaru of El Cajon

April 28, 2021

Ray was very upfront and clear about the services my car needed. I was able to get a loaner car and a discount on services for having a high mileage Subaru. Good customer service by Ray and the staff who he More

by ASCHIEBERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Apr 29, 2021 -

Summit Subaru El Cajon responded

Thank you so much for this review! We are happy to hear that Ray was very upfront about the services needed on your vehicle! Our service team knows how important it is to communicate with their customer when their car is taken in for service. Thank you for your business and we are looking forward to seeing you again soon! Paul Fillmore General Manager Subaru of El Cajon

April 24, 2021

1st service and they were fast & efficient!! I appreciate their being responsive regarding my time. I will definitely brewing my car back here for its next service More

by K8greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Apr 26, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are happy that we met your needs while getting your vehicle serviced. Thank you for trusting us with your vehicle and we are looking forward to seeing you again in the future. Paul Fillmore General Manager Subaru of El Cajon

April 21, 2021

Angel was very helpful with my Android Audio problem. I couldn't bring the OEM cord (it was at work). He did his due diligence to get it done with the cord I provided! Aces Angel! He gave me a $20 discount More

by imno.heinyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 21, 2021 -

Summit Subaru El Cajon responded

Thank you so much for leaving us this kind review! We are so happy to hear that Angel was able to help you with your Android audio problem! Angel doesn't stop until the job is done and is done right. Our employees treat every customer with the upmost customer service and we are glad that we were able to drop you off and pick you up so you weren't waiting around! Thank you for trusting ud with your vehicle! Paul Fillmore General Manager Subaru of El Cajon

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