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Summit Subaru El Cajon - Service Center

El Cajon, CA

4.8
573 Reviews

573 Reviews of Summit Subaru El Cajon - Service Center

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July 29, 2021

Made an appointment, they text me as a reminder, which was great . Took my car in , staff was very friendly and reviewed what service was being done . They gave me a loaner car which I enjoyed driving. Th More

by Breelukacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Jul 30, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad that we were able to communicate with you effectively and that our team members were friendly and your car was completed in a timely manner! We appreciate you being a loyal customer and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 29, 2021

I have been a customer at this dealership for the past seven years. Excellent service. The service representatives and service manager are professional, polite, and easy to deal with. I also highly recomm More

by Happy San Diego Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Quijas, Kathleen Farris, Angel Flores
Jul 29, 2021 -

Summit Subaru El Cajon responded

Thank you for this review and we LOVE your name! We are so glad to hear that you've been such a loyal customer for the past 7 years. Thank you for letting us service your Subaru. We will be sure to let our entire team know of your kind words. We greatly appreciate your business and are looking forward to servicing you for years to come. Paul Fillmore General Manager Subaru of El Cajon

July 28, 2021

Second time I’ve been to this dealership for a recall repair they are awesome always organized they give me a loaner car and they are usually done with the repair earlier than I expect More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desk people were helpful too , Angel Flores
Jul 28, 2021 -

Summit Subaru El Cajon responded

Thank you for this review, Steph! Repairing any recall as quickly as possible is so important so we're glad that we were able to repair the vehicle and get it returned to you earlier than expected. We appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

July 15, 2021

We have 2 Subaru outbacks and always receive excellent service. My car was in a major accident and it looks brand new thank you for your prompt and courteous service More

by Mlgumtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
Jul 16, 2021 -

Summit Subaru El Cajon responded

Thank you foe this review! We are so happy that we were able to repair your Subaru after being in a major accident and that it looks like brand new! We appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

July 14, 2021

The service department is unfailingly polite & professional & always addresses/resolves all of my concerns right away. The process of buying my car with Tyler was so smooth & hassle-free. More

by Greenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Johnson, Ray Clearwater, Tyler Franklyn
Jul 15, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you found our service provides polite and that your service advisor was able to address and resolve your concerns right away. We are also glad to hear that Tyler made the process of buying your next vehicle smooth and hassle free! We appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

July 12, 2021

Exceptional friendly customer service! The dealership has lots of parking making drop off and pickup easy. Sent reminder of appointment the day before. Service was fast and completed as expected. More

by cheryl.kroll351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Jul 12, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that our team was friendly and that you found us to have exceptional parking. We try and make the service as easy as possible. Thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

July 09, 2021

Appreciate ease of making a timely appointment. Wait time is reasonable. Customer service agent Angel Flores is among the best. Would recommend over other dealerships More

by donaldk182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Jul 09, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that we were able to service your car in a timely manner. We will be sure to let Angel Flores know your kind words also. We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 09, 2021

Yes, their customer service and follow up was amazing. They were helpful and kept me updated on my car so I didn't have to bother calling and checking to see how long till it was fixed. Not only that but More

by Metallicmaximus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jul 13, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you found our customer service and followup efficient and that we were able to keep you updated on the progress of your vehicles service. We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 09, 2021

The service is timely and easy to get an appt. Friendly and easy to talk to manager regarding any concern they take care of u More

by lvvejar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The manager , Ray Clearwater, Ricardo Orozco
Jul 09, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that your craws serviced in a timely manner and that our team was friendly and our manager was able to address any concerns you had! We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

June 03, 2021

This is my family's 3rd Subaru from this dealership, we love the sales guy Todd and Angel in the service department always takes good care of us. I'm sure we will buy our next car here in the future. Thank More

by Subi-Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivis Escobar, Rone Isho, Tim Amposta, Angel Flores, Tyler Franklyn, Todd Harper
Jun 04, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! Wow, 3 Subarus from us! Thanks for being a loyal customer for all these years. Subarus are GREAT family cars and we are so happy that both Todd and Angel take good care of you whenever you come in. We really appreciate your business and are looking forward to your next visit. Paul Fillmore General Manager Subaru of El Cajon

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