Summit Subaru El Cajon
El Cajon, CA
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New Car Purchase/Lease Great experience from sale and purchase through delivery. Jonathan and Royal were great to deal with. Staff was friendly, helpful and extremely profe Great experience from sale and purchase through delivery. Jonathan and Royal were great to deal with. Staff was friendly, helpful and extremely professional. Would highly recommend. More
Went in with a car battery problem. I still have the issue Our 5 month old Outback has slow starts in the morning. Seems like a weak battery. Took it in and I asked of it to be replaced. When I came back to Our 5 month old Outback has slow starts in the morning. Seems like a weak battery. Took it in and I asked of it to be replaced. When I came back to pick up the Outback, they didn't replace it. They said their battery check said it passed. Today, after leaving it parked for 2 days, it won't start and I was stuck till I was able to get a jump. I set up another appointment. Hoping they don't run the same test for it to show it passed. More
Great Service! Was able to schedule an appointment easily and when I needed it. Service was same day and price was fair. Tyler, my Advisor was outstanding! Was able to schedule an appointment easily and when I needed it. Service was same day and price was fair. Tyler, my Advisor was outstanding! More
Standard Service It is very convenient to be able to come in without an appointment. Very polite and expedient staff. Jack is always a pleasure to chat with. It is very convenient to be able to come in without an appointment. Very polite and expedient staff. Jack is always a pleasure to chat with. More
Got the price I wanted The general sales people were great. The other staff were exceptionally friendly. However the sales manager used tired sales lines to try and sell The general sales people were great. The other staff were exceptionally friendly. However the sales manager used tired sales lines to try and sell me the extended warranty, alarm system and about 5 other unnecessary items. He was not happy that I did not purchase any of the options especially after I got the price I wanted on the car. The finance manager named Arthur was somewhat friendly, but turned downright cold and abrupt when he was not able to sell me the extended warranty....the 2nd attempt by the Subaru dealer in El Cajon. I had no problem saying no to a bad option and being a sales person myself actually relished it. More
Sales person good but too much time dpent Generally good. Negative side But wait too much time 4 hors without proper explanation. Most disappointed thing was that not prepared cirten type Generally good. Negative side But wait too much time 4 hors without proper explanation. Most disappointed thing was that not prepared cirten type of model. Even confirming an email before visits. More
Friendly I had a great experience at El Cajon Subaru purchasing my new Crosstrek. A friendly staff, easy no haggle price and an explanation of systems. Love I had a great experience at El Cajon Subaru purchasing my new Crosstrek. A friendly staff, easy no haggle price and an explanation of systems. Love my Subaru! More
Great Your staff was very helpful. Everyone was very pleasant to be around. They help me with every question I had and was very respectful to me Your staff was very helpful. Everyone was very pleasant to be around. They help me with every question I had and was very respectful to me More
'13 Mustang only negative on purchasing a '13 Ford Mustang was the fog light isn't working and I had just about enough gas to get out of the parking lot! other only negative on purchasing a '13 Ford Mustang was the fog light isn't working and I had just about enough gas to get out of the parking lot! otherwise, professional sales and service. Travis in service was excellent, and I didn't catch the non-working headlight! I had a deal w/CarMax to transfer '13 Mustang - $15,500 w/45miles, and the car didn't pass smog for days without communication from sales. In the meantime, I saw your '13 Mustang - $15k w/41m and it was the Pony Package - Awesome! Thanks! More
Talk about my new car He was so helpful about all the questions about my new car and he also show me all the stuff about in ant of my car thank you He was so helpful about all the questions about my new car and he also show me all the stuff about in ant of my car thank you More