Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Summit Subaru El Cajon
El Cajon, CA
889 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 889 reviews
February 28, 2021
First time I took my new car in for service, very happy with everything from easy and fast appointment to speedy service, did not expect or ask for but still got car washed. Very happy with my car, I have with everything from easy and fast appointment to speedy service, did not expect or ask for but still got car washed. Very happy with my car, I have so much confidence in driving my car, the best ever, should have gotten this years ago More
by Cangly51
Employees Worked With
Ricardo Orozco
February 27, 2021
From the moment I drove up and checked in with the Service Department, I was treated professionally and expertly. Ray told me the oil change and check-up would take about a half hour and informed gave Service Department, I was treated professionally and expertly. Ray told me the oil change and check-up would take about a half hour and informed gave me choices of waiting areas. He offered to have the car washed for me and even escorted me to the car when it was ready. I cannot say enough positive things about this dealership! More
by cruznbecky
Employees Worked With
Ray Clearwater
February 09, 2021
My service manager was excellent. Very knowledgeable and went out of his way to assist me. The dealership seems to go to great lengths to ensure the public areas are sanitized. went out of his way to assist me. The dealership seems to go to great lengths to ensure the public areas are sanitized. More
by New Forester Owner
Employees Worked With
Service manager
February 09, 2021
I am a first time Subaru owner. My interaction with Subaru of El Cajon has been very favorable. I believe I got a good deal on the car. I recently had to take it in for a software update and was impres Subaru of El Cajon has been very favorable. I believe I got a good deal on the car. I recently had to take it in for a software update and was impressed with the service department’s Professionalism and keeping me posted on the status of the work More
by Hank
Employees Worked With
Ray
February 09, 2021
Subaru of El Cajon always goes above and beyond for their customers. Scheduling service is simple, the turn around time is quick and the service is extraordinary. I will continue to be a loyal customer. customers. Scheduling service is simple, the turn around time is quick and the service is extraordinary. I will continue to be a loyal customer. More
by Jsrivera
Employees Worked With
Ray Clearwater
February 05, 2021
I took my car in for 2 safety recalls, work was performed timely and my appointment was respected. Social distance and sanitizer enforced, lobby was comfortable and can’t complain about the free coffee. Exc timely and my appointment was respected. Social distance and sanitizer enforced, lobby was comfortable and can’t complain about the free coffee. Excellent customer service with a free car wash! More
by Hurtado family
Employees Worked With
Everyone
February 02, 2021
Courteous service. The employee understood that I’m Deaf and needs a special kind of communication. He gave me his text number so we can communicate about the service of the car and to let me know when it i and needs a special kind of communication. He gave me his text number so we can communicate about the service of the car and to let me know when it is ready to takeoff. The waiting lounge is comfortable. Thank you for the service. Much appreciated. More
by todelsca
Employees Worked With
Angel Flores
January 30, 2021
Your service team and Subaru of America went FAR above and beyond to make sure I was taken care. I have never experienced customer service of that level. My engine failed in my 2018 STI at 70k miles, just and beyond to make sure I was taken care. I have never experienced customer service of that level. My engine failed in my 2018 STI at 70k miles, just outside the warranty, and my service manager Angel along with Juliana (Jules) of SOA and the district rep took care of everything without a hitch, not the least of which was covering almost the entire cost of repairs which was a huge blessing and speaks to the level of integrity and customer care at Subaru. Every part that was compromised was replaced/repaired at very little cost to me (they covered over $10,000 of an $11,000 bill). I can't say enough how grateful I am for everything you all have done for me the last three weeks. I have been raving to everyone I know. Thank you all so much! You brought my boy back to life with very little stress on my end, and I couldn't be happier with this outcome. Subaru of El Cajon is the best dealership across the board! More
by VCasteel
Employees Worked With
Angel Flores
