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Summit Subaru El Cajon
El Cajon, CA
889 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 889 reviews
April 22, 2021
Thank you Mo for being patient, helpful, and friendly! I don’t know why this review section has a minimum number of words I have to use so here’s some extras...... Just wanted to say thanks!(: don’t know why this review section has a minimum number of words I have to use so here’s some extras...... Just wanted to say thanks!(: More
by Jess
Verified CustomerEmployees Worked With
Mo, Jeff, and Mike
April 22, 2021
Amazing customer service! Will totally refer to friends and family Attention was great, everybody around the area was very nice and they were all cheering for me and my new purchase and family Attention was great, everybody around the area was very nice and they were all cheering for me and my new purchase More
by sam.ornar3
Employees Worked With
Mike Rahmani, Tim Amposta, Angel Flores, Rick Gonzales
April 21, 2021
Angel was very helpful with my Android Audio problem. I couldn't bring the OEM cord (it was at work). He did his due diligence to get it done with the cord I provided! Aces Angel! He gave me a $20 discount couldn't bring the OEM cord (it was at work). He did his due diligence to get it done with the cord I provided! Aces Angel! He gave me a $20 discount! Free loaner wasn't offered. Only had car for 3-4 hours. Did give courtesy ride home and pick up on their dime. More
by imno.heinyak
Employees Worked With
Angel
April 21, 2021
Josh Summers was ready to answer any and all questions we had. The dealership felt like a community that was truly invested in our interests and concerns. had. The dealership felt like a community that was truly invested in our interests and concerns. More
by lericekerrins
Employees Worked With
Josh summers
April 21, 2021
The buying experience was easy and fast. I got the car I wanted and love it. The only issue I’ve had is the loan from my previous car has been paid off yet. wanted and love it. The only issue I’ve had is the loan from my previous car has been paid off yet. More
by amandabryla8088
Employees Worked With
Doug
April 21, 2021
Since I couldn't leave the recommendation blank, I selected yes. The Sales team was great. The Finance Manager never returned my call reference the extended warranty I didn't realize I was purchasin selected yes. The Sales team was great. The Finance Manager never returned my call reference the extended warranty I didn't realize I was purchasing. I called after reading the documents thoroughly. The Finance Manager spent an abundance of time explaining the windshield replacement option and the pre-purchased service package, but little was said about the SAS (extended warranty). I asked twice if I had to have everything on the cost sheet, to which he answered, yes, it was dealer installed. Perhaps I should have pinpointed and asked about the SAS, but I assumed it was equipment that was installed. Regardless, he never returned my call and that was two weeks ago. It felt underhanded the way it was handled especially considering the cost ($3,500)! This alone cast a shadow over your operation - the courtesy of a call was the least that should have been done. More
by Teresa B.
Employees Worked With
Jason in sales; Mike in Finance
April 06, 2021
El Cajon Subaru is Amazing! When I called to make my appointment, I spoke to Alex, he was so polite, friendly and made sure my appointment time worked for me! My Service Tech was Angel, he really cares appointment, I spoke to Alex, he was so polite, friendly and made sure my appointment time worked for me! My Service Tech was Angel, he really cares about his customers! He took the time to answer my questions, showed me features on my car, cared for my car like it was his own and had my vehicle washed! I really appreciate all his thoughtfulness! I highly recommend El Cajon Subaru! More
by Pam Morn
Employees Worked With
Angel
April 03, 2021
I am always so pleased when I go to the service department. I usually make an appointment butbthis time I did not and I was in an out in a timely fashion. My service advisor is Tiffany and she is e department. I usually make an appointment butbthis time I did not and I was in an out in a timely fashion. My service advisor is Tiffany and she is excellent. More
by pattyo
Employees Worked With
Tiffany in service and Tyler in sales
March 27, 2021
Quality Customer Experience always. I have purchased 4 Subarus over the years at Subaru El Cajon and will never go elsewhere. Always the best in San Diego County! Subarus over the years at Subaru El Cajon and will never go elsewhere. Always the best in San Diego County! More
by fox_92020
Employees Worked With
Tiffany
March 19, 2021
The Service Department staff have always been very helpful with my vehicle. They always listen to me and I don’t feel rushed. They are very knowledgeable and polite. helpful with my vehicle. They always listen to me and I don’t feel rushed. They are very knowledgeable and polite. More
by Randy613
Employees Worked With
Multiple
