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Summit Subaru El Cajon

El Cajon, CA

4.7
889 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

May 27, 2021

The service department is always excellent. We had Jeeps prior to purchasing our Subarus and every aspect of the Jeep service experience was horrible. It is refreshing to see excellent customer service with More

by camillepeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia, Ray Clearwater, Kathleen Farris, Tyler Franklyn
May 27, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are happy to hear how pleased you've been with Subaru- they are really great cars! Our entire team here at Subaru of El Cajon treats every customer that walks in our door like family, they really care for their cars. We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

May 19, 2021

I was not expecting a courtedy VEHICLE during the repairs. Documented I needed which i had already thought i needed. Gave me a discout as well. More

by Tannerpaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
May 20, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We were more than happy to provide you with a courtesy car during the time your vehicle was here to get repairs and we are always working with our customer. We appreciate your business and are looking forward to servicing you again! Paul Fillmore General Manager Subaru of El Cajon

May 16, 2021

Great experience Friendly staffBetter inventoryBetter Great experience Friendly staff Better inventory Better service warranty Worked w/ me to make it affordable. Gave me top dollar for my Subaru For More

by jleehatch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivis Escobar, Mike Rahmani, Mohamed Elghoul
May 17, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are so happy to hear that you had a great time here and that we were able to give you top dollar for your trade in! Getting a new car is exciting but so is getting a top deal on your trade in! Our team treats every customer that walks in our doors like family. Enjoy your new ride! We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

May 15, 2021

Got me in and out in a reasonable amount of time. Cleaned the foggy white haze on my headlights and they look like new. Thanks. More

by Gmpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
May 17, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are happy to hear that we were able to accommodate you quickly and clean your hazy headlights! We really appreciate your business and are looking forward to servicing you again. Paul Fillmore General Manager Subaru of El Cajon

May 12, 2021

From start to finish I was really happy! Lots of down to earth professionals working and taking care of my needs. Was able to use a loner car as well. Very happy!!! More

by danielcanderson9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Alejandro Ramos
May 13, 2021 -

Summit Subaru El Cajon responded

Thank you so much for this review! We are happy to hear that from start to finish you received top notch customer service. We are very happy to be able to take care of your needs and provide you with a loaner vehicle also. We really appreciate your business and are looking forward to seeing you again soon. Paul Fillmore General Manager Subaru of El Cajon

May 15, 2021 -

danielcanderson9 responded

My pleasure!!

May 12, 2021

people were nice but still playing the money sales games. Just wish they would be more straight forward. We like the vehicle but the other day my wife started it and a big cloud of smoke came from under the More

by chipdom1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Garcia, Jason Connors
May 28, 2021 -

Summit Subaru El Cajon responded

Thank you for visiting Subaru of El Cajon and for your positive mention of your interaction with your sales consultant. Please understand that due to the recent chip shortage that has effected the automotive industry, there is a shortage of new vehicles. This in turn has increase the demand for used vehicles as well. As such, you may experience lower inventory levels than normal at all dealerships you visit. Rone Isho General Sales Manager Subaru of El Cajon

May 04, 2021

I always take my Impreza to Subaru El Cajon for service. They are very efficient and everything goes smoothly each time. I live in Escondido but i prefer to drive 45 minutes to go to El cajon. I don't min More

by valejandro1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Quijas, Ray Clearwater, Ricardo Orozco, Kathleen Farris, Chien Huyhn, Angel Flores, Alejandro Ramos
May 06, 2021 -

Summit Subaru El Cajon responded

Wow- thank you for this awesome review! WE are very honored to hear that you drive 45 minutes to get tour Subaru serviced here! We really go above and beyond for our customers to ensure that we are taking the best care of their vehicle. Thank you so much for being such a loyal customer and we look forward to continue to service your vehicle. Paul Fillmore General Manager Subaru of El Cajon

May 04, 2021

quick and painless! had a great meeting with todd and the guys and went home with my dream car. thank you so much for getting me a great deal! More

by daniela.meuse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivis Escobar, Todd Harper
May 06, 2021 -

Summit Subaru El Cajon responded

Wow! Thank you so much for this review. We are so happy to hear that you got your dream car- now thats exciting! We really hope you enjoy your new ride, you deserve it. Paul Fillmore General Manager Subaru of El Cajon

May 04, 2021

Everyone at this location was great to work with. Jason was on the ball and obtained the exact vehicle I was looking for. Best car buying experience I have ever had. More

by ecdesigndan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia, Jason Connors
May 06, 2021 -

Summit Subaru El Cajon responded

Thank you so much for this review! We are really happy to hear that Jason was able to get you the exact car that you were looking for! We will be sure to let him know of your experience. Here at Subaru of El Cajon, we try to make the car buying experience the best anyone has had, so thank you for that! Enjoy your new ride. Paul Fillmore General Manager Subaru of El Cajon

May 03, 2021

I was very pleased with my experience at Subaru of El Cajon. It was my first time buying a car and Doug was incredibly courteous, patient, and understanding of my situation, especially with ensuring that More

by Ashley M.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Birdsall
May 04, 2021 -

Summit Subaru El Cajon responded

Ashley- Thank you so much for your review! We are so happy to hear that Doug provided excellent customer service from the moment you stepped foot on our dealership to the time you got home- even by following up after the sale! We are also pleased to hear that the entire process was smooth and quick and that you felt confident in your decision making by our team helping you along the way. We appreciate your business- enjoy your new ride! Paul Fillmore General Manager Subaru of El Cajon

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