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Summit Subaru El Cajon

El Cajon, CA

4.7
889 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

August 12, 2021

Amazing staff! My purchase went smooth like butter! Love my Suburu. I received a great APR AND I received top dollars for my trade in! Highly recommend this location! More

by perladelmar3sep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivis Escobar, John Garcia, Tyler Franklyn, Josh Summers
Aug 13, 2021 -

Summit Subaru El Cajon responded

We appreciate this kind review! We're glad to hear that your new vehicle purchase went smoothly and that our staff was amazing. We hope you enjoy your new ride and welcome to the Subaru family! Paul Fillmore General Manager Subaru of El Cajon

August 11, 2021

Todd, Mike, and Tyler were helpful, kind and patient with us while we were making our decisions. I would recommend them to anyone buying a car!! More

by klwilson1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivis Escobar, Mike Rahmani, Tyler Franklyn, Todd Harper
Aug 12, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that Todd, Mike and Tyler were all patient and helpful with you and your family when you were making your decisions to purchase your next vehicle. Buying a vehicle can sometimes be stressful and you want to ensure that you're making the right decision so we're glad that our team can help you. We will be sure to let them know your kind words. Enjoy your new ride!! Paul Fillmore General Manager Subaru of El Cajon

August 10, 2021

Has a horrible experience a few weeks back. Inventory was low asked about when they might have more inventory later in the year. Salesman "Dylan" was rude and had no interest in my waiting and gettin More

by jerry245671
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan
August 09, 2021

Fast and friendly Dealership. Always have great service on vehicle. Will continue to buy my third Subaru there. More

by Chris sipperley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Aug 10, 2021 -

Summit Subaru El Cajon responded

Chris, Thank you so much for this review. We’re glad to hear that we provided you with fast and friendly customer service. We will be sure to let her team know your kind words. Thank you for being such a loyal super customer and we are looking forward to seeing you again in the future. Paul Fillmore General Manager Subaru of El Cajon

August 08, 2021

The best experience I ever had at an auto dealer. Service was fast and professional and communication was excellent. Everybody went the extra mile. More

by Pejsek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 09, 2021 -

Summit Subaru El Cajon responded

Thank you for this review. We're glad to see that this was the best experience you had at an auto dealer. Our Service team always tries their best to get their customers in and out quickly, all while getting the work done right the first time. We will be sure to let our Subaru Team know of your kind words. We greatly appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

August 06, 2021

Exceptional service and customer satisfaction. Always clean waiting area with water and coffee available. Clean restrooms and TV and wifi. Great experience and will come back for service and purchase More

by Fatarantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Aug 06, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that our team provided excellent customer service and you found our Dealership clean with many amenities. We want our customers to feel comfortable while their vehicle is being serviced. We greatly appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

August 05, 2021

Very helpful during my process of pre ordering and keeping communication with me the whole time and during. Also they were very friendly on my time there. More

by Jose.illas45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gonzalez, Kenny Johnson, Juan Ley
Aug 06, 2021 -

Summit Subaru El Cajon responded

Thank you for this review and your kind words! We're glad to hear that our team was communicative while your vehicle was being serviced with us. We will be sure to let our team know of your words! We greatly appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

July 31, 2021

This is our fourth Subaru that we have gotten from Rone at Subaru El Cajon. He always works with us and makes sure the experience is easy and quick, especially since the kids are always with us. Always a 5 More

by crystalbethel84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rone Isho, Danny Gonzalez, Rick Gonzales
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We appreciate you being such a loyal customer to not only us, but to Rone as well. We're glad to head that every experience you have with us is always quick and easy. We are looking forward to servicing you for years to come. Paul Fillmore General Manager Subaru of El Cajon

July 31, 2021

Service Advisor Angel did an amazing job representing the dept; service check in desk staff members were also very helpful. Updates to car went timely. Appreciated exterior being washed. More

by AbramsLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're so glad to hear that Angel did an amazing job representing the service department, we will be sure to let him and the entire team know of your kind words. We appreciate you being a loyal customer and we hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 30, 2021

Showed up before my appointment and they took my car in right away. Gave me a loaner so I could go do my errands while my car was being serviced. Excellent customer service. More

by ZIHAD2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rone Isho, Angel Flores, Alejandro Ramos
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you had a great experience at Subaru of El Cajon and that our team was able to take such good care of you by giving you a loaner car while your vehicle was being serviced. We appreciate your business and hope to see you again. Paul Fillmore General Manager Subaru of El Cajon

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