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Summit Subaru El Cajon

El Cajon, CA

Overview
Reviews
Vehicles
4.7
889 Reviews
Call Dealership (619) 784-1939
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900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

December 20, 2021

Great service and very helpful friendly staff it’s always nice to go there because you feel welcome More

by jetrogdlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dandrea, John Garcia, Mariella Martinez
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Dec 21, 2021 -

Summit Subaru El Cajon responded

Thank you. We appreciate this kind word and are glad to see you had such a great experience at our dealership and with our staff. We're really glad that they make you feel welcome the second you walk in our dealership. We appreciate you being a customer and hope to see you again! Paul Fillmore General Manager Subaru of El Cajon

Dec 21, 2021 -

jetrogdlen responded

Paul, Your dealership and great staff has now made me a Subaru customer for life and thanks for making this car buying experience the best I ever had. Happy Holidays and Happy New Year to everyone there.

December 19, 2021

Doug was very helpful! Shares his knowledge on vehicles and made my first car buying process amazing! More

by ROQUE.ESPINOZA27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rone Isho, John Garcia, Doug Birdsall
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Dec 20, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to see that you had a great experience with Doug and that he was knowledgable on vehicles and he made your FIRST car buying experience a breeze! We like to take the stress off customers when purchasing a vehicle for the first time. We appreciate your business and hope you enjoy your new ride! Paul Fillmore General Manager Subaru of El Cajon

December 18, 2021

I felt like I was overcharged on my car . I understand the circumstances on the car chip but after seeing outher prices I didn't leave feeling I got any special. My salesman was nice and professional. More

by bandjkertz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Juan Ley
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Dec 23, 2021 -

Summit Subaru El Cajon responded

Have confidence in knowing that you received a fair price and great service at Subaru of El Cajon. We do not take advantage of our clients and add market adjustments to the prices of our vehicles, as other dealerships do. And, we conduct monthly price checks to ensure that we are pricing lower than or competitive with other dealers in our area. Plus, you will always receive attentive, knowledgeable and professional support from our sales professionals. We are glad that you agree. We welcome you to the Subaru of El Cajon family and look forward to a long-term relationship servicing your vehicle. Thank you, Rone Isho Sales Manager Subaru of El Cajon

December 18, 2021

Everyone was very friendly & helpful & the waiting area was comfortable w/great free coffee! Thanks El Cajon Subaru. More

by jkgma70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name of service rep for my 1 year service
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Dec 20, 2021 -

Summit Subaru El Cajon responded

Thanks! We are so glad to hear that our team was friendly and that you found our waiting area comfortable with some great coffee! We want to ensure our clients are comfortable while their vehicle is being service. We appreciate your business and hope to see you again! Paul Fillmore General Manager Subaru of El Cajon

December 16, 2021

Romio took very good car of me during the purchase process. Very attentive and very thourogh and goal was to get me the deal I needed to make the purchase. More

by Federico Parra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio, Rone Isho, John Garcia
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Dec 27, 2021 -

Summit Subaru El Cajon responded

Thanks! It is great to hear everything was done quickly and to your satisfaction! We're glad to hear that Romio took very good care of you throughout the purchasing process! We want all our clients to have a comfortable and stress-free experience with us. We hope you enjoy your new ride! Paul Fillmore General Manager Subaru of El Cajon

December 14, 2021

Good sales but customer service at the service center can improve. There is only 2 really good representatives. Others ignore and don't great at all More

by REBECCA.K.ALFARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cicso Quijas, Ray Clearwater, Ricardo Orozco, Angel Flores, Alejandro Ramos
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Dec 23, 2021 -

Summit Subaru El Cajon responded

Rebecca, As the new Fixed Operations Director here at Subaru of El Cajon I am pleased to receive your feedback. We will be sure to share your gratitude with Ray and Alejandro. Apparently we have an opportunity for improvement with others and this will be a constructive coaching opportunity. Our clients should be greeted with a smile, a helpful demeanor and thorough communication, as I believe that communication is the key to any successful relationship. We appreciate your business and your feedback. Tim Anderson Fixed Operations Director Subaru of El Cajon

December 14, 2021

Friendly and fast! Talked it all out on the phone pulled up and left with the exact car I wanted. More

by flpvazquez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis, Mike Rahmani
Report | Print
Dec 15, 2021 -

Summit Subaru El Cajon responded

It is great to hear everything was done quickly and to your satisfaction! We want all our clients to have a comfortable and stress-free experience with us. We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

December 13, 2021

Every interaction I have had with this dealership has been exceptional. From the initial appointment and test drive, through the negotiation and contract process. We just had our second oil change on o More

by jtufo0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ley, Jose Parada
Report | Print
Dec 14, 2021 -

Summit Subaru El Cajon responded

Thank you! We're glad to hear that every time you visit our Dealership, you have received great customer service from start to finish. We're glad to hear that you found your next vehicle to purchase here and that you just brought it in for its second oil change and our Service Department treated you well. We appreciate all of your business and we are looking forward to seeing you again soon! Paul Fillmore General Manager Subaru of El Cajon

December 13, 2021

Always great service. Consistent with the work, customer service, and timeliness of completion, thank you. More

by jsgsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Dec 14, 2021 -

Summit Subaru El Cajon responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of El Cajon We appreciate your positive review about your recent experience with us! Paul Fillmore General Manager Subaru of El Cajon

December 13, 2021

Everyone was professional and very helpful. Fixed a major issue under warranty and gave me a loaner vehicle. I have been happy with my service since first leasing to buying my Subaru More

by debbieburgeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Dec 14, 2021 -

Summit Subaru El Cajon responded

Thank you! We're glad to hear that our team was professional and helpful and that we were able to fix a major issue on your vehicle with your warranty! We hope you enjoy your Subaru and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

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