Back

Summit Subaru El Cajon

El Cajon, CA

4.7
890 Reviews

900 Arnele Avenue

El Cajon, CA

92020

Directions

By Type

Showing 890 reviews

March 22, 2022

My service advisor Angel took care of me. He answered all my questions and concerns. More

by casillas.luis2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores, Doug Birdsall
Mar 25, 2022 -

Summit Subaru El Cajon responded

Thank your for your positive review and for recognizing Angel for taking car of you and answering all of your questions. At Subaru of El Cajon, the mot important part of any customer interaction is communication, and we are glad that we delivered. Thank you for choosing our dealership for your vehicle's service needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

March 22, 2022

It was a good experience, not a long wait time and they got the work done quickly. More

by Blair Golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 25, 2022 -

Summit Subaru El Cajon responded

Blair, Thank you for all the positive review and informing us that we were able to get the work done quickly. Nobody likes to wait, so our service advisors and technicians work and-in-hand to make sure work is completed in a timely manner. We appreciate the personal time that you have taken to leave such positive feedback. Thank you, Tim Anderson Fixed Operations Director Subaru of El Cajon

March 21, 2022

Had a part replacement covered under warranty. Ray also helped me reset my clock. Thank you More

by johart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 25, 2022 -

Summit Subaru El Cajon responded

Thank you for posting your positive review of your service experience here at Subaru of El Cajon with Ray. The personal touch and your complete satisfaction is what we strive to achieve. And in doing so, we are glad to hear hat Ray was able to help reset your clock. If you ever have any questions about your vehicle, please make an appointment at our 'LOVE SHCACK" where we teach our clients about their vehicles so that they can grow to appreciate all the technology that our Subaru vehicles have to offer. Randall Blaum Love Shack Manager Subaru of El Cajon

March 21, 2022

The staff was friendly and buying process relatively pain free, which is nice and appreciated 👍 More

by simon.woodhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Tyler Franklyn, Todd Harper
Mar 25, 2022 -

Summit Subaru El Cajon responded

Simon, Thank you for your positive feedback that you found our staff to be friendly and provided a fast, seamless and pain-free purchase experience. Our goal is customers for life, and we hope we've earned one in you. Looking forward to a continued relationship in the years to come. Rone Isho General Sales Manager Subaru of El Cajon

March 19, 2022

The best car buying experience I have ever had, Dylan, Mike , Tyler were all the best!! More

by jearodoquinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan sales, Mike sales manager , Mike Rahmani, Tyler Franklyn
Mar 25, 2022 -

Summit Subaru El Cajon responded

We appreciate your feedback on your buying experience here at Subaru of El Cajon and we are so pleased that Dylan, Mike and Tyler provided exceptional customer service. We are here to serve our clients and in doing so we strive to develop clients for life. Please know that our service team is just as awesome, and we hope that you choose to come to us for your future maintenance needs. Paul Fillmore General Manager Subaru of El Cajon

March 18, 2022

I have always been given good service. You have been accommodating when time was a factor. I have always been asked before repairs were done. More

by jacqueburrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 18, 2022 -

jacqueburrow responded

Thank you for years of good service on my 2011 and now on my 2017. Ray was kind enough to help me get my contacts back in my car. I had tried several times, even consulting the manual, with no luck. Thank you, Ray

March 18, 2022

They were friendly and extremely helpful. Juan was not pushy and seemed genuine. Also They are pet friendly and I love that. The let me bring my puppy. More

by Paulette M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Juan Ley, Jason Connors
Mar 25, 2022 -

Summit Subaru El Cajon responded

Paulette, We are so pleased to learn that Juan provided friendly and helpful service at our dealership. And we love pets - that's the Subaru way! Thank you for bringing in your puppy during your visit. We hope to see the both of you soon again. Paul Fillmore General Manager Subaru of El Cajon

March 14, 2022

Subaru of El Cajon is great! The service was fast and my 11-year-old Forester runs like new! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 14, 2022 -

Summit Subaru El Cajon responded

Deb, Thank you for your recommendation and your 5-STAR review. We are glad that we were able to get you in and out quickly and that your Forester runs as good as new! When maintained well these Subaru's seem to last forever. Thank you for your business and for your loyalty. We love clients like you! Tim Anderson Fixed Operations Director Subaru of El Cajon

March 13, 2022

For the first time ever my husband and I had a great car buying experience. Jose was wonderful and everyone stayed late for us. He was very patient and answered all our questions. We highly recommend not on More

by megan_croft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Johnson, Jason Connors, Jose Parada
Mar 14, 2022 -

Summit Subaru El Cajon responded

WOW! What an amazing compliment that for the first time ever, you had a great car buying experience with us here at Subaru of El Cajon. Staying late, being patient... that's just doing the right thing for our customer. That is what I would expect for my family and that is what I expect from my team. Thank you for your great review and for recommending our dealership. Paul Fillmore General Manager Subaru of El Cajon

March 12, 2022

Super friendly atmosphere. There was no pressure and plenty of time given for me to ask questions. More

by deelo2646
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Rick Gonzales
Mar 14, 2022 -

Summit Subaru El Cajon responded

We love reviews like this, thank you so much for confirming that my team is providing a comfortable, no pressure sales experience. Our goal is long-term relationships and that starts with an exceptional purchase experience. We hope that you will count on us in the years to come for your service needs. Thank you. Paul Fillmore General Manager Subaru of El Cajon.

...
50
...