Summit Subaru El Cajon

A little unorganized at the drive up. ... Angel was doing his best, but ended up hand washing our car off because no one had done it. Also I was to get a cabin filter and tire rotation. I ... Angel was doing his best, but ended up hand washing our car off because no one had done it. Also I was to get a cabin filter and tire rotation. I don't think it got anything but the oil change and a wiper blade. Sorry! everything else was fine! Thanks Gerald More

Skip this Subaru dealer. Their service department is abysmal. The representatives are ignorant on basic car needs and repair and cannot answer questions or give you the assur Their service department is abysmal. The representatives are ignorant on basic car needs and repair and cannot answer questions or give you the assurance you need, they don’t properly explain their recommendations, and have poor communication. My representative repeatedly interrupted and talked over me and was unable to answer a simple question, even if it was stating that they did not know and would follow up after speaking to an expert. I’ve also had zero follow up from the dealership after reporting my experience. Most Subaru dealerships are outstanding on customer service, not this one, go elsewhere. More

Just prompt and courteous and excellent service. That's it. Angel Flores is really great. That's it That's it. Angel Flores is really great. That's it More

Highly recommend this awesome professional group of individuals. Love our Subaru and the experience we had there!!!! individuals. Love our Subaru and the experience we had there!!!! More

Great service department! Also done in timely manner. Also has a great waiting are with plenty of free drinks and snacks. I only use Subaru Parts for my car. Also done in timely manner. Also has a great waiting are with plenty of free drinks and snacks. I only use Subaru Parts for my car. More

All work was perform as discussed on the work invoice in a completely satisfactory manner. a completely satisfactory manner. More

The service team was on time and got everything fixed in a timely manner Thank You for the great customer service. a timely manner Thank You for the great customer service. More

i’ve dealt with a few subaru dealerships and usually i love them but this one felt more “shmucky” than normal. i felt like i was in a room full of car salesmen in the worst way which is not the way i feel love them but this one felt more “shmucky” than normal. i felt like i was in a room full of car salesmen in the worst way which is not the way i feel with other locations or dealers. they seemed to just want to get me out the door instead of listen to what i was asking. More

Angel went above and beyond with his customer service. We originally brought it in for a cracked windshield replacement. During the replacement process an unfortunate circumstance occurred scratch our for We originally brought it in for a cracked windshield replacement. During the replacement process an unfortunate circumstance occurred scratch our forester. Angel was extremely professional by notifying me on the situation. His honesty was much appreciated! More

They were friendly and listen to what I had to say. They checked out and took care of the issues I had. They checked out and took care of the issues I had. More