Summit Place Kia - Service Center

Great service. Been driving my '17 Optima SXL for over a year now, no matter how many tires get blown by Michigan roads, the service staff quickly worked to process Been driving my '17 Optima SXL for over a year now, no matter how many tires get blown by Michigan roads, the service staff quickly worked to process my claim and get me back on the road. Any delays or errors have always been compensated for without my asking; a hallmark of service that properly prioritizes customer satisfaction first. More

Kia Forte S in for first service In the interest of transparency, I am in the auto industry and I liken dealerships on the same level as ambulance chasers... that being said, my exper In the interest of transparency, I am in the auto industry and I liken dealerships on the same level as ambulance chasers... that being said, my experience with this Kia dealership and especially Amanda could not have been a better experience . Their ability to start by tell ring you what the process is and then updating you as they made progress and then informed me of outstanding service actions... I asked for them to perform an olí change while they were at it too... they copied jimmy johns “freaky fast” servicing and obtw, cleared un the original reason for the stop... Meanwhile, I had the chance to tryou the Stigger 2.o turbo, awesome product...well back to Amanda, charm, intelligent, observant and completely professional and with due diligence all was performed well enough to realize it didn’t take all that long for the main issue, 3 service updates and an oil change... extremely impressed and would return in a heart beat... Thanks to Amanda and all who performed the work More

The staff have always been professional & polite This dealership is the best drive really far just to come here. Every employee go the extra mile to ensure the customer is satisfied. Been with the sa This dealership is the best drive really far just to come here. Every employee go the extra mile to ensure the customer is satisfied. Been with the same dealership for three years. More

Came in to purchase a part. Went to Summit Place Kia because I couldn't find the part I was looking for at an aftermarket place. I was afraid to come into a dealership in fear th Went to Summit Place Kia because I couldn't find the part I was looking for at an aftermarket place. I was afraid to come into a dealership in fear that I would be paying much more then Iwould have liked. Kyle made it fast and easy and I left paying much less then I had imagined. Love this dealership and the help I received! More

Great service I’ve come to summit place kia a few times for my purchase as well as service. Each time I have been treated well by all the staff envolved. I always a I’ve come to summit place kia a few times for my purchase as well as service. Each time I have been treated well by all the staff envolved. I always am greeted by everyone that walks by. I would highly recommend More

Best customer service I've ever had. The staff at this dealership are amazing. Most people look at having an oil change or a headlight replaced as an errand. I don't mind doing those thin The staff at this dealership are amazing. Most people look at having an oil change or a headlight replaced as an errand. I don't mind doing those things when I get treated the way I do here. Everyone is friendly and so considerate. Marcus, Ryan and Mark are all great. I actually moved almost 2 hours away and still make the drive to Summit Place. More

David is the Best! I had the best experience ever with KIA...My daughter's both had some junk cars and coming to KIA was the best thing ever.. David Lee is a great consu I had the best experience ever with KIA...My daughter's both had some junk cars and coming to KIA was the best thing ever.. David Lee is a great consultant and have the best personality ever. They made it happen for them and I can't thank David enough. Mr. Herb was really nice and outgoing during the signing of paperwork More

Great Customer Service! Marcus and Michael took great care of me. I was only there for routine maintenance, and after inspecting the car they found an under body protection p Marcus and Michael took great care of me. I was only there for routine maintenance, and after inspecting the car they found an under body protection panel that needed replacement. They got the part there the next day, and I was outta there in no time at all after there repair was complete. Great Customer Service - They treat every customer as a top priority! Thanks Guys More

Service is Great Purchased two KIAs from this dealership. Whenever I have had to bring one in for routine maintenance or a problem (rare and minor), I usually find mys Purchased two KIAs from this dealership. Whenever I have had to bring one in for routine maintenance or a problem (rare and minor), I usually find myself dealing with Marcus (90 - 95 percent of the time). I couldn’t ask for better. Easy going, respectful, makes you feel right at home, and he knows his stuff. He is the kind of person that keeps the service end moving smoothly. More

Service I have been a Kia owner for over 10 years and can say nothing but positive things about the d alership from management to sales to service. For me the I have been a Kia owner for over 10 years and can say nothing but positive things about the d alership from management to sales to service. For me the service I receive is most important. I trust Marcus and mike and I know they would never deceive me not not give me the best possible service. They have both been available when I have called with my “emergencies” and were always able to help me. It’s a great dealership with the best employees and I am grateful for the confidence they give me! More