Summit Place Kia
Auburn Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 AM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Mike offers the best customer service at Kia Summit! He is patient and does his work very precisely! I would recommend Mike for anyone who has been discouraged about going to the car lot for the first time is patient and does his work very precisely! I would recommend Mike for anyone who has been discouraged about going to the car lot for the first time he is a wonderful salesman who is helpful insightful and has a positive spirit! More
Mr. Burgess was amazing! He helped me find something that I could afford and we got It done. My first brand new car, thank you Mr. Burgess and Summit pla I could afford and we got It done. My first brand new car, thank you Mr. Burgess and Summit pla More
Chris was very welcoming and down to earth. I didn’t feel pressured or swayed in anyway. Very happy with service would highly recommend summit ! pressured or swayed in anyway. Very happy with service would highly recommend summit ! More
Excellent service! Friendly sales staff and clean environment! It was a pleasure working with Byron and the finance staff at Summit Place Kia! Would highly recommend!!! environment! It was a pleasure working with Byron and the finance staff at Summit Place Kia! Would highly recommend!!! More
Mr. Brian Burchess was the best Sales Rep I’ve ever dealt with. When I thought low, he thought high and got me into something I didn’t think I could afford. I appreciate the help and the awesome customer ser with. When I thought low, he thought high and got me into something I didn’t think I could afford. I appreciate the help and the awesome customer service. I will be referring all of my family and Friends to Mr. Brian Burchess More
Byron Kitchen and the entire finance team were amazing! Byron counseled me regarding the best options for my price range, and he helped me to get into a reliable vehicle! The finance team was also able to Byron counseled me regarding the best options for my price range, and he helped me to get into a reliable vehicle! The finance team was also able to secure a good deal for me in spite of credit situation. I am grateful for this team and their expertise, and I recommend this dealership to anyone in the market for a new or used vehicle. More
I cannot say enough about what a great guy Eric is. He made the process not so daunting. He is both professional and friendy in a way that made us feel we were more than just his commission. I think Eri made the process not so daunting. He is both professional and friendy in a way that made us feel we were more than just his commission. I think Eric is the best salesperson I have ever had in any industry! More
The best service I have seen in a long time. Eric, Bryan Carlton and Dom Johnson were professional and respectful. Great experience from entire dealership. Carlton and Dom Johnson were professional and respectful. Great experience from entire dealership. More
CHANGING MY RAVING REVIEW TO MORE THAN A HORRIBLE REVIEW! I wrote a raving review on here about my experience with working with Summit Place Kia of Auburn HIlls. I worked with David Lee {Sales} an REVIEW! I wrote a raving review on here about my experience with working with Summit Place Kia of Auburn HIlls. I worked with David Lee {Sales} and Will Leger {Online Finance}. I was turning in my old lease and was trying to get into a New Kia Soul. I found what I was seeking, a new Kia Lease to rescind the excess miles on my Forte. This is my 6th Kia lease. During my negotiations with David Lee I continuously stated that I could only afford $2000 down and could not pay both miles and down payment. He call me on June 3, 2020 and said that I would only need to put down the $2000 he asked if I wanted to make my last lease payment or if I wanted to roll it into the new lease. I Opted to pay my last lease payment. I kept asking Dave if he was sure I didn't owe anything on the old lease because I could not afford a down payment and pay for wear and tear and over millage on my Kia Forte. He kept saying YES nothing is owed on your Forte over and over. I was so grateful and so appreciative. He came to my house with his Wife to finalize the paperwork. We basically did it in the parking lot due to the Covid 19. Long story short, I called to make my last payment on Kia Forte and I was told that I owed for over miles. I told them that there was a mistake and that I was told that I didn't owe anything on Forte except for last payment. I fear that I have been manipulated with DECEPTIVE practices. I called Dave to tell him about owing for the extra miles, he was very dismissive and after I told him I had to figure out how I can get this situation fixed. I received a very rude text saying how he drug his wife out to come deliver the car and that he didn't make any money from working with me. It was heartbreaking to be treated with such disrespect!!! I wrote the President of Summit Mr. LaLonde .. It was a registered letter to tell him what happened .. I still have not heard back. I am now seeking other options to fight this unfair and unjust situation. More
Buying from this dealership was one of the best experiences i have ever had. Great staff, very kind and nice. made me feel really comfortable. My sales rep was on point. Costa is the man, 2 thumbs experiences i have ever had. Great staff, very kind and nice. made me feel really comfortable. My sales rep was on point. Costa is the man, 2 thumbs up More