Back

Summit Place Kia East - Service Center

Charter Twp of Clinton, MI

not yet
rated
42 Reviews

42 Reviews of Summit Place Kia East - Service Center

Sort by
March 21, 2024

My 2021 Forte was towed to Summit Place East on February 25 bc of vandalism . Today is March 20th and the service department has discovered additional damage. We have purchased Kia’s since 2012. In 2012 we More

by ynana13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
May 15, 2023

Great customer service. Didn’t buy a car but will highly recommend to everyone! Thanks More

by srwallac07
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hunter Wallace
September 23, 2022

Had a great experience with Eddie and Summit Place KIA! They made the process quick and easy to get a new vehicle More

by rafaelbcmartins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bommarito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Martins
Sep 26, 2022 -

Summit Place Kia East responded

Thanks so much for your kind words. It's reviews like this that make us at Summit Place Kia East excited to come into work every day!

April 27, 2022

Professional sales people but good luck if you need to contact somebody from their service department. More

by Deansalva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Summit Place Kia East responded

Thank you for your feedback. Please reach out to us as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

January 31, 2022

Extremely disappointed in the service. So back in May 2021 my 2019 Kia Sedonas motor completely blew. Luckily it was covered seeing as how it was a manufacturers defect. For three miserable months they c More

by Woodey29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Schwager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Arcori, Rob Lovett
Feb 17, 2022 -

Summit Place Kia East responded

Thank you for the feedback. We're not happy to hear your experience with us was less than amazing. Please reach out to us so we can listen to what happened and how we can improve. We look forward to hearing from you.

November 26, 2021

It was a great experience and I’ll doing again many times it was very customer friendly More

by Nazar.mansoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Arcori, John Flanagan, Joe Adams, Ian Blashill
Nov 27, 2021 -

Summit Place Kia East responded

Thanks so much for taking the time to share your feedback! We're happy to hear that you had a great experience with us at Summit Place Kia East and hope to see you again. Have a wonderful day!

November 24, 2021

I am actually leaving a review for the receptionist, Tina. Over the last 5 years of having my 1st Soul I have come to value her as one of your best employees. When I recently had a totaled car accident More

by Theresa7miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Blashill, Eddie Martins
Nov 25, 2021 -

Summit Place Kia East responded

Thanks so much for taking the time to share your feedback! We're happy to hear that you had a great experience with Tina at Summit Place Kia East and hope to see you again. Have a wonderful day!

June 30, 2021

In the past we we happy with our service. It is disconcerting that calling in to schedule an appointment to be sent directly to voicemail. Very slow in responding back. Finally we are giving up a More

by Liam
Recommend Dealer
No
Employees Worked With
Mike Arcori
June 04, 2021

Bought my car 12/2020. I got a email that said bring your car in a 5000 miles for a free oil change NO APPOINTMENT NECESSARY. when to get my 5000 mile oil change and was told I needed a appointment..total bs More

by dougie d
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Quinn
May 22, 2021

They did an awesome job of getting us out of our beater and into a brand new car with no mileage and a great warranty. More

by Riggle0275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bommarito
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...