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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
548 Reviews
Call Service Center (920) 921-0850

548 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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October 02, 2023

Technician screwed up oil change. My wife drove car home pumping oil out the whole way. All Summit offered was a free oil change instead of something in writing to back if there is an More

by krislorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We sincerely apologize for any inconvenience your recent service visit may have caused you. As soon as you contacted our team, we came and picked up your vehicle, cleaned it up and found it needed an oil filter housing. We made this complimentary repair and ensured the oil was brought back up by the quart it had lost, while also checking for engine lights, over-heating, or any signs of damage. To further apologize for the inconvenience, we have provided you with two free oil changes as well as a gas card. We take full responsibility for any oversight on the part of our team, but we have taken extraordinary steps to rectify this vehicle maintenance issue. Our General Manager has been reaching out to connect with you about your experience, please return his call at (920) 921-0850.

September 21, 2023

Jesse is a consummate professional who attended to my needs with the repair work on my 2013 Town and Country van. Very satisfied. More

by anne.millane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about Jesse and our team! We appreciate that you chose us to service your Town and Country Van and we look forward to providing you with more excellent service for any of your future vehicle needs!

September 18, 2023

Wonderful and quick service in getting my new vehicle. Runs like a dream and very happy overall More

by jblougher
Recommend Dealer
Yes
Employees Worked With
Tim Brenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review of our excellent service team! We appreciate assisting you with your vehicle maintenance. Please give us a call if you need anything!

September 18, 2023

Got a quick oil change and wanted the tires rotated and the service manager recommended that it wasn't quite time to do that, the tires looked good. Appreciated his honesty. More

by Njunig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to assist with your vehicle needs! Transparency is key for our service team and we're glad you appreciate our up-front and can do attitude. Please come see us in the future for any of your vehicle needs.

September 11, 2023

Chris Rodriguez was a great sale professional. Great dealership ! Thanks for my new 1500 Ram !!! More

by todd_messy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Rodriguez
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Sep 11, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Chris, Ryan, Jace and our team! We are grateful to have earned your business and helped you find your perfect new truck! Please give us a call if you need anything!

September 07, 2023

Jesse went above and beyond for me. Cant say enough Thanks again to everyone yes More

by mattoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Jesse - he constantly goes above and beyond for his guests and we are so grateful to have him on our team! He truly lives our principles of putting customers first. We appreciate your excellent review and hope you'll come see us again for any of your vehicle needs.

August 25, 2023

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome and Awesome More

by atomicbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olig
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Aug 25, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you Brian for your awesome review! We truly appreciate it and hope you have an awesome day!

August 22, 2023

Everything about the experience was fantastic. In all the years of buying vehicles I have never had a salesperson Jesse Z work so hard to make to make sure the entire buying process was a great More

by gbucholtz2
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Jesse and his hard work! We're so proud to have him on our team and grateful that you chose to work with him! Please come see us again for any of your vehicle needs!

August 16, 2023

Geoff is very knowledgeable and is very courteous and explains what needs to be repaired. Will always bring my vehicle to Summit Automotive! More

by dak_5691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of Geoff! We appreciate you placing your trust in our team - we know they always try their best to do what is right for our guests! Please don't hesitate to reach out if you need anything!

August 11, 2023

Great experience as always at Summit. I have been a customer for years and Geoff has helped me with things like recalls to rodents chewing wires. Fast, professional, and caring. He is More

by djhern35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your lovely 5 star review. Geoff is a great member of our team, his knowledge and ability to help are undeniable. We look forward to helping you in the future!

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