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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
556 Reviews

556 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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February 20, 2025

No matter what I needed to get my Jeep fixed, the staff was tjere for me. More

by Blue Renegade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia
February 17, 2025

I brought in my recently purchased 2022 Jeep Grand Cherokee for a few issues. The service department was very nice, and informative. The Jeep was ready for pickup on time. Two of the three i More

by richink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Slechta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the review! We're so happy our team helped you out with you're Jeeps issue. Please don't hesitate to reach out as we're more than willing to help fix the dashboard on the Compass. (920) 921-0850

February 13, 2025

Very straightforward in obtaining service. They explain everything that was done and make ask if you have any questions or additional service needs. More

by jeff_lotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We're happy to hear that Jace and Matt helped you out with your service needs. If you ever need anything in the future you know where to find us!

February 13, 2025

Very straightforward in obtaining service. They explain everything that was done and make ask if you have any questions or additional service needs. More

by jeff_lotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We're happy to hear that Jace and Matt helped you out with your service needs. If you ever need anything in the future you know where to find us!

February 08, 2025

I came in for a quick lube service. I was helped immediately and happy with service. More

by chicwithbrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We appreciate you choosing our Service team for your Oil Change on your Jeep!

January 30, 2025

Summit Automotive has a very friendly staff and kept me informed throughout the process. They got the work done quickly. More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're so happy to hear our team kept you informed and got the work done in a timely manner! Thanks for choosing the Summit Service department.

January 30, 2025

I appreciate the quick service and comfortable accommodations for waiting while my car is being serviced. More

by linger2266
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate you choosing Summit to get your vehicle serviced here.

January 20, 2025

The dealership did a great job of figuring out an ongoing issue with my engine. After replacing all the textbook issues required by warranty, the problem wasn't solved but the tech was then able to determine More

by Justine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Coehoorn, Jesse Zepeda
Jan 23, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Hi! We are glad we were able to figure the issue with your engine and everything went smoothly. We are so happy our tech solved the problem. Thank you so much for choosing Summit and consider us next time you need your vehicle serviced.

January 07, 2025

Advisors and technician both spoke to me about what was going on with my vehicle. More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Zepeda
Jan 10, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We're so happy to hear that our Service team kept in contact and made sure you were well taken care of! Thanks for choosing Summit.

January 07, 2025

Issue should have been covered by Warranty. Transmission failure was fixed by dealership promptly. Could have fought harder for warranty to cover issue. To much red tape and politics. People More

by jeff@haentzefloral.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
Jan 16, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Hello, thank you for choosing Summit for servicing your vehicle. We're happy to hear Jesse helped you and if there is anything else we can do to turn that four star review into five please let us know!

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