Summerville Ford

Great customer service. Left with a SUV the same day. I recently purchased my used Ford Edge from Summerville Ford from Sal. He was very patient with this new Mom who wanted to test drive a handful of veh I recently purchased my used Ford Edge from Summerville Ford from Sal. He was very patient with this new Mom who wanted to test drive a handful of vehicles. I test drove three or four SUVs before I chose this one... all of which were buried behind other cars. This was my clear choice. I love my new smooth ride and highly recommend this dealership. Easy to work with, quick financing and overall great customer service. Will suggest to family and friends in the Charleston area. A++++ More

Great car buying experience I found a car on the Internet and was contacted by Sal Rigoroso concerning my interest . Once I arrived at the dealership he greeted me with the utmos I found a car on the Internet and was contacted by Sal Rigoroso concerning my interest . Once I arrived at the dealership he greeted me with the utmost respect and was such a pleasure to work with. Sal Rigoroso ROCKS - Mr. Rowan is amazing too! Thanks Summerville Ford! More

Great New Car Buying Experience; Thank you Sal Rigoroso! I use the Internet and trade magazines to compare SUV vehicles before contacting a dealer for a ePrice! Sal Rigoroso was the first to respond to my I use the Internet and trade magazines to compare SUV vehicles before contacting a dealer for a ePrice! Sal Rigoroso was the first to respond to my Internet inquiry; he was very professional, sensitive to my time and very knowledgeable about the Ford products. We have specific equipment, model and color choices. He found a perfectly equipped 2016 Explorer LTD 2WD; he provided an accepted ePrice and did an excellent job with vehicle delivery. He explained and demonstrated all of the equipment many features very well and made my wife feel comfortable with there purchase. The other excellent Summerville Ford employee is the wonderful lady that explained my financing/leasing options and handled the paperwork. Thank you all! More

Thanks Sal Rigoroso! You made my car buying experience grea Once again I showed up and was welcomed by Sal Rigoroso. I've always had such a great experience here. He showed me exactly what I was looking for a Once again I showed up and was welcomed by Sal Rigoroso. I've always had such a great experience here. He showed me exactly what I was looking for and wasted no time answering all the questions I had. He got me into another vehicle that I am very happy about. This is not my first vehicle I've bought from him and definitely won't be the last. If anyone is looking for a pressure free car buying experience....Go see Sal. Thanks bud! More

pleasant 2nd car purchased from Summerville Ford , 2nd from Sal Rigoroso ,We were treated with the utmost respect and courtesy by every one at the dealer ship. 2nd car purchased from Summerville Ford , 2nd from Sal Rigoroso ,We were treated with the utmost respect and courtesy by every one at the dealer ship. I recommend Summerville Ford and Sal with no reservation. More

Great Car buying experience I saw a truck my wife had to have. Andrew Coates was my salesman and was very helpful not pushy. He got the paperwork done and I drive home in my wife I saw a truck my wife had to have. Andrew Coates was my salesman and was very helpful not pushy. He got the paperwork done and I drive home in my wife's Infiniti QX56. It was a great buying experience.? I would recommend you going to see him. He has great customer service and was caring. More

new car buying My salesperson Thomas Johnson is what made my experience great! He really cared that I was completely satisfied with my selection and when ever I hesi My salesperson Thomas Johnson is what made my experience great! He really cared that I was completely satisfied with my selection and when ever I hesitated at all about the car I was test driving, he went as far as looking at other lots to find the "right one"! Ended up getting one from out of state brought here to meet all my whims. And gave me an extra free oil change for the extra day of waiting. More

greg in service Service manger bent over backwards for us.and was fired.guess he cared to much for his customers.will never go there again.stay away(under new managem Service manger bent over backwards for us.and was fired.guess he cared to much for his customers.will never go there again.stay away(under new management) More

Bought a new (to me) car. Great dealership and Thomas Johnson is a fantastic salesman. Thomas was very informative and helpful with answers to all questions. I hope he can soon Great dealership and Thomas Johnson is a fantastic salesman. Thomas was very informative and helpful with answers to all questions. I hope he can soon get a dog. More

Straightforward Car Buying Experience, Great Staff! ASK FOR ELVIS!!!! While I think everyone can agree that car buying is never really a "fun" experience, I found my time with Summerville Ford to be ASK FOR ELVIS!!!! While I think everyone can agree that car buying is never really a "fun" experience, I found my time with Summerville Ford to be FANTASTIC compared to the other dealerships I have encountered. The reason car buying isn't fun, is because there are two parties who are both looking for a deal and there has to be a compromise somewhere in-between. Most often, the buyer thinks they are going to talk a dealer down to 50% of list price ... wrong attitude to start with... Additionally, the usual car sales person wants to make it a dramatic process to confuse and disorient you. The difference is that Elvis made this experience great by being straightforward and honest through ever step of the way. He didn't use the typical tactics that other folks will try - the "gotcha" with a car that is outside your budget, the reverse psychology, and the endless back and forth with "the guy who makes the call" - none of that. Elvis took me right to the cars in my price point, asked me what I was looking for, and took me out for a spin. He was incredibly respectful and made the process transparent. He stuck around and was able to get me a GREAT deal on a car that fit what I was looking for. People tend to want what they can't have and get very upset over the price differential - I think if you're honest with yourself up front about what you can actually afford and what kind of cuts a dealership will and can actually take, you'll find it to be more enjoyable. The back of house staff were very kind, especially Eugene in Finance. People were polite and even gracious enough to let our four-legged friend join in the process for paperwork and the final test drive. I'm looking forward to coming back and updating as my relationship with Summerville Ford continues. I'm especially glad to have Elvis to go back to for help in my journey, and look forward to buying another car from him when we are ready. See you in 3,000 miles! M.Taylor More