Sullivan Motor Company Inc

Gave me my Jeep with less than a gallon of gas. Not detailed. Complained to the manager and I had to bring it back 2 weeks later for a detail. Why not detail it and put even SOME gas in the vehicle for detailed. Complained to the manager and I had to bring it back 2 weeks later for a detail. Why not detail it and put even SOME gas in the vehicle for when customers buy it? Paperwork with auto loan company was all incorrect except my name and social. I had to drive across town to the bank to fix my number email and home address to be able to make a payment on the loan and update my info. I never received the paperwork from the bank on where/how to make the payment. They also provided the DMV with my incorrect information and took 2 months to get my proper license plate. I took my Jeep to Cobblestone for an oil change and said there was less than a quart of oil in the Jeep. They said they’re surprised my engine still ran. Another customer I met at Sullivan, bought his vehicle that day and broke down and just had it towed back. Sullivan motors said they could schedule an appointment to fix his vehicle weeks out. He had to complain to the manager to get them to work on the vehicle he just bought that day. More

This dealership offered a wide variety of different used SUV’s for my Wife and I to choose from. I traded in my sports car being there’s a baby on the way. We were given great service through Derek S. who h SUV’s for my Wife and I to choose from. I traded in my sports car being there’s a baby on the way. We were given great service through Derek S. who has been in the industry for awhile. We had time to test drive a couple of models and mull over our decision. They dealer stayed open after hours to facilitate the trade in and purchase. They were courteous and professional. I’d recommend checking this dealer out and seeing what you can find. More

Best car buying experience ever. Juan is amazing as is the entire staff the entire staff More

Received a quick response saying "someone will get in touch shortly." Never heard from them again. touch shortly." Never heard from them again. More

Shawn S. couldn't have been better.I had 1000 questions Shawn S. couldn't have been better. I had 1000 questions over a month or 2 and he answered all with a smile. He was awesome Shawn S. couldn't have been better. I had 1000 questions over a month or 2 and he answered all with a smile. He was awesome More

Sold Tyler my Tacoma! He made it so easy & it was done in less than an hour! The process was a few papers and signatures, and that’s it! less than an hour! The process was a few papers and signatures, and that’s it! More

My sells rep was amazing. However if you buy from here beware of there yo-yo financing tactics.Make sure you are 100% approved and know your interest rate before you leave. Thought I was buying a Jeep and beware of there yo-yo financing tactics.Make sure you are 100% approved and know your interest rate before you leave. Thought I was buying a Jeep and they told me 7% interest that is still high but I agreed then took the Jeep home. This was a Saturday they called me Tuesday and said my interest would be 13% so I took the Jeep back. Then when I took the Jeep back they just kept trying to pressure me into still buying it but refinancing to get a better rate. I told them If they couldn’t help me I didn’t want to deal with it later and be stuck with the Jeep. They just wanted the sale didn’t care about anything else but that. More

Worked with Tyler Davis got the truck I wanted in and out. Will definitely recommend my friends and family to him for their next vehicle out. Will definitely recommend my friends and family to him for their next vehicle More

Tyler was awesome to deal with! From the initial contact to the final signature, he was professional and explained everything to my satisfaction. Ask for Tyler! to the final signature, he was professional and explained everything to my satisfaction. Ask for Tyler! More

BEWARE! If you’re even considering going here, please don’t. I’m warning you now. I’ve been through xxxx and back with this “dealership”. I purchased a Jeep about a month ago, the ac was not working, and don’t. I’m warning you now. I’ve been through xxxx and back with this “dealership”. I purchased a Jeep about a month ago, the ac was not working, and per “their warranty” they are able to fix all parts under 3000 miles from purchase of the vehicle. We take the Jeep back the next day, and that’s when all our troubles started. Lack of communication is the first. I’ve spoken to at least 5 different people. I was passed off to so many people it was exhausting. I always had to call back, only twice I was called back, after being told that at least 10-15 times. They finally told us the part was in, after 3 weeks of being left in the dark, and it would take a week to be fixed. They gave us a date to pick up, and on that day they told us they couldn’t fix it. And to top it off, they sold us a vehicle that had no ac unit made in the model. How? How can you not know the vehicles that you are selling in your own lot? Tina family who live in a desert? They don’t care about you, just making money. This is a waste of time and money. The headache and anxiety is not worth it. Their vehicles are trash, they say, “oh we’ll clean it up for you and fix everything for you before you take it home.” It’s all a lie. I’ve almost considered suing them for giving me false information. Give your time and money to another place, it’s worth it, I promise. This place is so closed to getting into legal trouble. More