Sullivan Motor Company Inc

They have a lot of great inventory so the lot is tight. The Mesa location has been open for a long time and the building is showing it some. Don't let that stop you if you are looking for a great used car. The Mesa location has been open for a long time and the building is showing it some. Don't let that stop you if you are looking for a great used car. The staff is great. They gave me a great price on my trade in and took care of me. The sales person for the couple next to me noticed a brake light out while doing the final prep on their purchase. She was honest and told the couple about it Made sure it was fixed before they left. Shawn(who helped me) and the staff took care of us that day. They will take care of you. More

My husband and I had a great experience with this dealership. The sales rep that helped us was Ivan. He went above and beyond, along with the financial team, to find a good vehicle that we could affo dealership. The sales rep that helped us was Ivan. He went above and beyond, along with the financial team, to find a good vehicle that we could afford for my husband (primarily). We absolutely love the Ford F150 they found for us. Arturo, the person we signed the papers with, was very thorough and answered all of our questions without hesitation. The mechanics took longer than expected to complete the repairs; HOWEVER, the end results are amazing. We couldn’t be more happy! We will definitely go back to them when we are ready to purchase an SUV for family use. More

They are thieves! I bought a 2014 jeep wrangler from them and within a week the rear end locked up which also ruined the clutch. I couldn't get them to return my calls I bought a 2014 jeep wrangler from them and within a week the rear end locked up which also ruined the clutch. I couldn't get them to return my calls. I had to go to aamco to get it repaired. When I finally got a hold of Tim in management. He told me that I probably ruined it because I didn't know how to drive a clutch. He wouldn't even take any responsibility for selling a bad vehicle for 32,000 dollars. I had the parts, pictures and explanations of the damage from. Certified jeep mechanic. I just wanted them to pay the bill for the damage caused by them selling a defective auto. This was even after they almost let me leave the lot with what they called a death wobble in the front end.. I also had paid in full for the jeep and it took them 2 more weeks to get it ready for me to pickup. They took the hard top off of my jeep and put it on someone else's, while they had the top off it rained and filled the jeep with water. The list is long. In the end Sullivan motors wouldn't even return my calls, and Tim is a lier and a thief!! More

Jose helped us get a passenger van and made everything easy, thank you Jose . Will be coming back easy, thank you Jose . Will be coming back More

ON SUNDAY WE GOT A TRUCK, AND TWO DAYS LATER I RECD A TEXT MESSAGE SAYING YOU ARE APPROVED BUT YOU NEED TO SIGN THE FINAL PAPERS,WHEN I GOT THERE CAROL THE FINANCE MANAGER TOLD ME MY INTEREST HAD CHANGE TEXT MESSAGE SAYING YOU ARE APPROVED BUT YOU NEED TO SIGN THE FINAL PAPERS,WHEN I GOT THERE CAROL THE FINANCE MANAGER TOLD ME MY INTEREST HAD CHANGE AND MONTHLY PAYMENTS AS WELL, WITH BAD MANNERS, AND THE WORST CUSTOMER SERVICE, DO NOT COME HERE, I GOT IN TOUCH WITH 3 DIFFERENT EMPLOYEES GROM FINANCE DEPARTMENT AND ALL OF THEM WERE SO CARELESS ABOUT CUSTOMER, SINCE THEY DONT MAKE A DIME IF THEY SALE CARS OR NOT THATS WHY THEY ACT LIKE THAT, BE CAREFUL WHEN YOU SIGN THE PAPERS BECAUSE THE MONTHLY PAYMENTS AND INTEREST CAN CHANGE, AND THEY DONT MENTION THAT THE ONLY THING THEY WANT IS SALE WARRANTIES, ANYWAY WE WILL NEVER COME BACK I LEFT THE TRUCK AND I WAS A PRIOR CUSTOMER I CANNOT IMAGINE HOW THEY WILL TREAT THE NEW ONES, GOOD LUCK BE CAREFUL AGAIN WITH SULLIVAN MOTORS, THE FINANCE DEPARMENT EMPLOYEES ARE RUDE.. JUAN THE SALES EMPLOYEE, MY RESPECTS TO YOU…. YOURE THE BEST… WOTH OUT COUNTING THAT I PUT $88 DLLS IN GAS AND THEY REFUSE TO GIVE ME THE MONEY BACK SO I JUST LEFT, CAROL I HOPE THAT MONEY WILL HELP YOU… More

Very respectful and honest and open to helping me find the best deal possible on the vehicle I wanted the best deal possible on the vehicle I wanted More

Dealer work with me in helping get into a vetch of my choice excellent staff friendly Derek my salesman was extremely helpful and made my experience choice excellent staff friendly Derek my salesman was extremely helpful and made my experience More

I worked with Calvin at Sullivan Motors to purchase my new van. He was an awesome salesman. I was not there all day, he made my car buying experience a nice one. I will continue to send friends and famil new van. He was an awesome salesman. I was not there all day, he made my car buying experience a nice one. I will continue to send friends and family to Sullivan Motors and have them ask for Calvin. More

This was the first time I shopped for a car online. . the car I selected was in Arizona and I live in Texas.. “Derek” was excellent and answered all my questions.. I has numerous questions and he was al . the car I selected was in Arizona and I live in Texas.. “Derek” was excellent and answered all my questions.. I has numerous questions and he was always so prompt and courteous in answering them… If he didn’t know the answer he would always ask and get back with me.. More