Sullivan Cadillac - Service Center

The dimming of the dash lights (all of them) to the point of not seeing any information during the day is an intermittent problem. As the mechanic could not duplicate the problem, he stated that there was no of not seeing any information during the day is an intermittent problem. As the mechanic could not duplicate the problem, he stated that there was nothing he could do to resolve the problem. As this is a typical auto repair shop answer; I believe my visit rated an three-star, or average rating. More

They always treat me like a preferred customer, even for the smallest needs, like a new battery for my key. the smallest needs, like a new battery for my key. More

Great Service department. Fast and very economical.My service technician was very polite and professional.. Fast and very economical.My service technician was very polite and professional.. More

Great service and quick response. I would recommend the dealership to anyone looking to buy a new car. I would recommend the dealership to anyone looking to buy a new car. More

Terrible and time consuming for in the end it to be installed improperly and lazily. installed improperly and lazily. More

The service appointment went smooth and the problem was fixed within an acceptable timeframe. One of the things I had brought up was not addressed. fixed within an acceptable timeframe. One of the things I had brought up was not addressed. More

I'm surprised how long Jamie has been working in service! I get so excited when I come in and she's still there. She was awesome at helping my 911 lost key days before vacation!!!!!!!!! I get so excited when I come in and she's still there. She was awesome at helping my 911 lost key days before vacation!!!!!!!!! More

Great service . .Staff with professional behavior,making one feels comfortable when dealing ahy service to your car. .Staff with professional behavior,making one feels comfortable when dealing ahy service to your car. More

Friendly and timely service. Close to home. Happy so far. Everything was done correctly. Thank you. Close to home. Happy so far. Everything was done correctly. Thank you. More

Jamie was most helpful, as usual. She was quite professional and friendly while taking care of my problem. She was quite professional and friendly while taking care of my problem. More