472 Reviews of Sullivan Cadillac - Service Center
I scheduled my electric car for recall service. While checking in I was asked if I wanted to get the oil changed. I thought that employees dealing with a Lyriq would know it was electric, no oil ch While checking in I was asked if I wanted to get the oil changed. I thought that employees dealing with a Lyriq would know it was electric, no oil changes. I was told this would take 90 minutes top so I opted to wait. 2 1/2 hours later I checked on the vehicle, I was again told this is a 90 minute process. I had to remind them I have already been there 2 1/2 hours. Then I was asked who checked me in, I replied you did. I think the service department needs a little more attention to detail and learn their vehicles. My Lyriq still has an issue with it's GPS freezing, which I was told would be looked at. This means another appointment which I am dreading to make. More
Excellent nothing to complain about. have nothing better to say great service great people and service have nothing better to say great service great people and service More
Excellent and very professional to work with for service on my 2024 Lyriq. Making an appointment was very easy with all service work done in a timely manner. on my 2024 Lyriq. Making an appointment was very easy with all service work done in a timely manner. More
Reese is a wonderful sales expert, very knowledgeable and easy to talk to! Thank you Reese! easy to talk to! Thank you Reese! More
Not what I would expect. They sold me a CPO that was in a collision. They sold me a CPO that was in a collision. More
We have been a customer of Sullivan and purchaseed several cars from them always enjoued lookin at the cars for sale the new ones and used ones. several cars from them always enjoued lookin at the cars for sale the new ones and used ones. More
Very friendly and prompt when serving my vehicle. Free car wash is a great perk too Free car wash is a great perk too More