Sullivan Buick GMC - Service Center

Wait time was too long, just routine maintenance done. It was a professional experience as usual. It was a professional experience as usual. More

It is a professional experience. My service advisor Joe Sardisco takes my keys goes over what is to be done keeps me advised and takes care of every detail. When car is done he t My service advisor Joe Sardisco takes my keys goes over what is to be done keeps me advised and takes care of every detail. When car is done he takes care of payment and discusses everything I need to know. Thank you every one . More

They do a good job there. What else c o u l d l say. What else c o u l d l say. More

The staff are always very courteous and professional in the Service department. The waiting room is always clean the Service department. The waiting room is always clean More

Efficiently serviced and I was out the door ! As usual! Excellent staff great waiting area As usual! Excellent staff great waiting area More

Jay was polite and helpful. They were able to clear a recall issue, but were not able to repair my vehicle, but that was partly my inability to leave the car with them for a lon They were able to clear a recall issue, but were not able to repair my vehicle, but that was partly my inability to leave the car with them for a longer period. Being brought to work was very helpful and the driver was very nice, but I would simply suggest finding a way to reduce the cigarette smell in the vehicle. It was pretty unpleasant. More

We have been doing business with Sullivans for several years. We have always found the salespeople to be very friendly and knowledgeable. We have purchased either four or five vehicles from them and serv years. We have always found the salespeople to be very friendly and knowledgeable. We have purchased either four or five vehicles from them and service is excellent. Wouldn’t go anywhere else. More

The dealership was friendly. I had an oil change done and it was quick. Last time I was there they did a car wash but not this visit. I had an oil change done and it was quick. Last time I was there they did a car wash but not this visit. More

I bring my vehicle to you every time I need something done. I lost my extended warranty because I was never told I need a tuneup at 100000 miles. I bring it to you guys so you tell me when I need somethi done. I lost my extended warranty because I was never told I need a tuneup at 100000 miles. I bring it to you guys so you tell me when I need something. I can change my own oil and not pay $100 every time but I do that so I don’t lose my warranty. I also had a coupon for oil change in tire rotation, and you only changed my oil. That’s another reason they denied my claim. Now I have to get my motor mounts replaced again out of my pocket because you failed to let me know. More

This is my 1st Buick so my first experience with service, I’m waiting on a part, no estimated time . After a couple weeks I called to check in and felt like they were appeasing me by being on the call with m I’m waiting on a part, no estimated time . After a couple weeks I called to check in and felt like they were appeasing me by being on the call with me. No follow up. I understand the part is out their control however the lack or customer service is a turn off. Even when I dropped the car off to be looked at , I waited for someone to greet me while 2 employees sat at their desk. I work in customer service in a professional atmosphere and this just isn’t how you keep a customer happy and wanting to return. More