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Sullivan Buick GMC - Service Center

Ocala, FL

4.2
118 Reviews
Call Service Center (352) 433-0935

118 Reviews of Sullivan Buick GMC - Service Center

Sort by
January 29, 2025

Brittany is great in service! ! Always a good experience with her. The service manager is great as well. More

by btester6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany in service
Report | Print
Jan 30, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently have a great experience with our service team, especially with Brittany. At Sullivan Buick GMC, we strive to provide excellent service, and it's great to see that reflected in your visits. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

January 27, 2025

Sullivan Buick provides reasonably priced quality on time service. Requiring a fifteen word response is unreasonable. More

by RANGERS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 29, 2025 -

Sullivan Buick GMC responded

Thank you for your positive review! We're glad to hear you appreciated our quality service at Sullivan Buick GMC [Ocala, FL]. We look forward to serving you again! Sincerely, The Sullivan Buick GMC Team

January 25, 2025

I actually thought my dream truck was not in their inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. More

by dukemareno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience, Duke! We're thrilled to hear that you found your dream truck at Sullivan Buick GMC [Ocala, FL]. We appreciate your understanding regarding the features and are glad to know you're satisfied with your purchase. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

January 24, 2025

Hi Brittany, I just want to thank you for the excellent service you provided me today. When I mentioned to you that there was a discount online for batteries your counterpart service person immediately sa More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioiwelli, service advisor
Report | Print
Jan 25, 2025 -

Sullivan Buick GMC responded

Thank you, Edwin, for taking the time to share your wonderful experience at Sullivan Buick GMC [Ocala, FL]. I’m thrilled to hear that Brittany provided you with excellent service and advocated for you to receive the discount on the battery. It's great to know that her dedication made such a positive impact on your visit. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

January 23, 2025

Everything was good Everything was good Everything was good Everything was good Everything was good More

by SNYDERJ52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HALIE WILDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Sullivan Buick GMC responded

Thank you so much for choosing Sullivan Buick GMC [Ocala, FL] and for leaving us such a positive review! We’re thrilled to hear that everything was good during your experience. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

January 22, 2025

Wait time was too long, just routine maintenance done. It was a professional experience as usual. More

by JDGBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 22, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your understanding regarding the wait time during your routine maintenance at Sullivan Buick GMC [Ocala, FL]. It's great to hear that you had a professional experience. Your input helps us continue to improve, and we hope to serve you even better in the future. Please feel free to reach out if you have any concerns or suggestions. We look forward to your next visit! Sincerely, The Sullivan Buick GMC Team

January 19, 2025

It is a professional experience. My service advisor Joe Sardisco takes my keys goes over what is to be done keeps me advised and takes care of every detail. When car is done he t More

by dbarborek2132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sardisco
Report | Print
Jan 20, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Joe and the detailed service he provided. At Sullivan Buick GMC [Ocala, FL], we strive to keep our customers informed and satisfied throughout the process. We appreciate your kind words and look forward to seeing you again for your next visit! Sincerely, The Sullivan Buick GMC Team

January 17, 2025

They do a good job there. What else c o u l d l say. More

by RONKO1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your positive comments about Sullivan Buick GMC [Ocala, FL]. We always strive to provide the best service possible and are glad to hear that you had a good experience. We look forward to welcoming you back! Sincerely, The Sullivan Buick GMC Team

January 14, 2025

The staff are always very courteous and professional in the Service department. The waiting room is always clean More

by TCHIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our Service department staff courteous and professional, and that you appreciate our clean waiting room. At Sullivan Buick GMC, we strive to create a positive experience for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

January 10, 2025

Efficiently serviced and I was out the door ! As usual! Excellent staff great waiting area More

by HORSEYORCHIDLADY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 12, 2025 -

Sullivan Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had an efficient service experience at Sullivan Buick GMC [Ocala, FL]. Our team works hard to ensure everything runs smoothly, and we appreciate your recognition of our staff and waiting area. We look forward to seeing you again on your next visit! Sincerely, The Sullivan Buick GMC Team

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