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Sullivan Buick GMC - Service Center

Ocala, FL

3.6
27 Reviews
Call Service Center (352) 433-0935

27 Reviews of Sullivan Buick GMC - Service Center

Sort by
November 24, 2024

Service was courteous, efficient and timely. I will definitely continue to use Sullivan Buick for all future service work on my car . More

by THREEFINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service courteous, efficient, and timely. At Sullivan Buick GMC [Ocala, FL], we strive to provide the best experience for our customers. We look forward to assisting you with all your future service needs! Sincerely, The Sullivan Buick GMC Team

November 24, 2024

Very reasonable and good people to work with. I would recommend anyone to Sullivan GMC for Service or to buy a Vehicle . More

by larryandnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Sullivan Buick GMC [Ocala, FL]. Your recommendation means a lot to us, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 22, 2024

They immediately responded to the recall issue causing my vehicle battery to die. I was back on the road in several hours, great job! They need a clean and smell free courtesy car, it felt like I was being More

by F15GUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
Report | Print
Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our prompt response to the recall issue with your vehicle. We're glad you were back on the road quickly! We also value your input regarding our courtesy cars. Cleanliness is important, and we will address this concern to ensure a better experience for our customers in the future. We look forward to serving you again at Sullivan Buick GMC [Ocala, FL]! Sincerely, The Sullivan Buick GMC Team

November 22, 2024

I have always got good service with Sullivan gmc. The only problem I have is gmc products. I don’t have that many miles on my truck and I have had to replace the def system and the main screen will b More

by LOUISBUNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your loyalty to Sullivan Buick GMC [Ocala, FL] and are glad to hear you've had good service. Your feedback regarding the GMC products is important, and we understand the frustration with the issues you've encountered. If there’s anything we can assist you with regarding your truck, please don’t hesitate to reach out. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

November 21, 2024

Always very helpful and very knowledgeable and ready to answer any questions that I have. More

by flygirl51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 22, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Sullivan Buick GMC Ocala, FL to be helpful and knowledgeable. Your satisfaction is our top priority, and we’re here to assist you anytime. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

November 18, 2024

Another job well done, J was great everything was done very professional Thank You Sullivan GMC. More

by Mikemcquade13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Sullivan Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Sullivan Buick GMC. It's wonderful to know that J provided you with professional service. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

November 15, 2024

Told me repair would take one and half hour to complete. After waiting I was told they wouldn’t repair tire because it was Five years old. Why have me wait an hour and half when they could have said that w More

by annamaehofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whomever writes service requests when you pull in.
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Nov 18, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the tire repair delay at Sullivan Buick GMC. We appreciate your feedback and will address this issue to ensure better communication in the future. If you would like to discuss this matter in more detail. Please feel free to contact us directly. Sincerely, The Sullivan Buick GMC Team

November 15, 2024

The service department treated me well I was in and out in a very short time. Alex did a great job. More

by KRAZY8M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Nov 18, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience in our service department and that Alex took good care of you. At Sullivan Buick GMC Ocala, FL, we strive to provide efficient and excellent service for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

November 11, 2024

Everyone is friendly and takes good care of me. Especially Rich Bouker and Joe Deprete. The new GM whose name escapes me at the moment, for someone so young knows how to treat me because sometime More

by JLLANKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience at Sullivan Buick GMC Ocala, FL. It's great to hear that Rich, Joe, and our new GM have provided you with excellent service, and we’re glad to take care of all your needs! We look forward to seeing you again and promise to keep the good care coming! Sincerely, The Sullivan Buick GMC Team

November 10, 2024

Good service, friendly, and courteous. Not to happy with the prices, will be shopping quotes. More

by SUZABELLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sardisco
Report | Print
Nov 13, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback. We're glad to hear that you experienced good service and found our team to be friendly and courteous at Sullivan Buick GMC. We understand that pricing is an important consideration, and we do our best to offer competitive pricing and quality service. If you have any questions or would like to discuss further, please feel free to reach out to us. Sincerely, The Sullivan Buick GMC Team

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