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Sullivan Buick GMC - Service Center

Ocala, FL

4.2
133 Reviews
Call Service Center (352) 433-0935

133 Reviews of Sullivan Buick GMC - Service Center

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June 14, 2025

Great customer service and they didn't take long. And they took care of me More

by QUINTONLAW35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We at Sullivan Buick GMC [Ocala, FL] strive to provide excellent customer service, and we're glad to hear that your experience was a positive one. We appreciate your feedback and look forward to taking care of you again in the future! Sincerely, The Sullivan Buick GMC Team

June 14, 2025

Always a great experience dealing with this service department. Very knowledgeable and always go above and beyond land beyond for me and my family. More

by anthony.singh88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Jay
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Jun 14, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Anthony! We truly appreciate your kind words about our service department at Sullivan Buick GMC [Ocala, FL]. It's great to hear that you and your family have always had a positive experience with us. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

June 14, 2025

Good dealership very prompt good service. Good service good service good service good service good service More

by Viceroylte@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH TROTT
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Sullivan Buick GMC responded

Thank you for your review! We appreciate your positive feedback about the prompt and good service you received at Sullivan Buick GMC [Ocala, FL]. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

June 14, 2025

Great service for the last 15 years. Honest service representative in great mechanics. What my Yukon Denali at this GMC Buick Sullivan, and I’ve been very pleased with the service More

by CLIFFORDLOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jun 14, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words, Clifford! We truly appreciate your loyalty to Sullivan Buick GMC [Ocala, FL] over the last 15 years. We're thrilled to hear that you've been pleased with the service on your Yukon Denali. Our team strives to provide honest and reliable service, and it’s wonderful to know we've met your expectations. We look forward to continuing to serve you in the future! Sincerely, The Sullivan Buick GMC Team

June 11, 2025

Service guy that check me in was very polite. Not like the guy before I ithink his was Damien More

by kwoodberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 11, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Sullivan Buick GMC [Ocala, FL]. We're glad to hear that our service team made a positive impression during your visit. If you have any further concerns or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Sullivan Buick GMC Team

June 11, 2025

I got my diesel serviced with fuel filters and now I’m having some type of fuel issue after 100 miles! I’m having reduced power and fuel rail pressure low problems now since I got it serviced! If they don More

by Bigmacsix7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Japheth Inman
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Jun 11, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the issues you’re facing with your diesel after the service at Sullivan Buick GMC [Ocala, FL]. It's important to us that your vehicle operates smoothly, and we appreciate your feedback about the service team. We encourage you to reach out to us directly so we can address these issues promptly and ensure your vehicle is taken care of. Your satisfaction is our priority. Sincerely, The Sullivan Buick GMC Team

June 11, 2025

Great service. They have a Comfortable place to wait. I did not have extended waiting. More

by llindabarrington@aol.com
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 11, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Linda! We’re glad to hear that you had a great experience at Sullivan Buick GMC [Ocala, FL] and enjoyed our comfortable waiting area. We strive to provide efficient service for all our customers, and it’s great to know you appreciated that. We look forward to welcoming you back on your next visit! Sincerely, The Sullivan Buick GMC Team

June 11, 2025

Very helpful with scheduling at our convenience. Efficient check in procedure. Wait time was average about 2 hours. Thanks for the coffee. More

by LAMOUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Sullivan Buick GMC responded

Thank you for your review! We're glad to hear that our team was helpful in scheduling your visit and that you found our check-in procedure efficient. We appreciate your patience during the wait time and are happy you enjoyed the coffee! We look forward to seeing you again at Sullivan Buick GMC [Ocala, FL]! Sincerely, The Sullivan Buick GMC Team

June 01, 2025

Got my first oil change which I found some grease of my drivers side support column. Not too happy about that and going to be a lot more unhappy if they can't get the grease out. Waiting on them to sched More

by alan.kossow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Deno
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Jun 02, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Alan. We understand your concerns regarding the grease on your driver's side support column and the communication issues you've encountered. Your feedback is valuable, and we are committed to resolving this matter for you. Please feel free to reach out to us directly at Sullivan Buick GMC [Ocala, FL] so we can assist you further and ensure everything is taken care of to your satisfaction. We appreciate your patience and look forward to making this right. Sincerely, The Sullivan Buick GMC Team

May 31, 2025

After only two visits to this dealership I have been pleased by what they have done. More

by BIRDROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
3.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
4.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your feedback! We're glad you've had a positive experience during your visits to Sullivan Buick GMC [Ocala, FL]. We appreciate your support and look forward to serving you again in the future. Sincerely, The Sullivan Buick GMC Team

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