Sullivan Buick GMC

I went in to see about leasing a new car, as my lease was up on my GMC sierra. Unfortunately I moved from Michigan and couldn’t go to my original dealer. I was told they could handle my buy out process but c up on my GMC sierra. Unfortunately I moved from Michigan and couldn’t go to my original dealer. I was told they could handle my buy out process but charge a doc fee of 75 dollars. I was assured that would be it. They use a fancy desktop type computer and finance scrolls through it and doesn’t go over all the numbers. Just took me to the initial part. I figured we were good since we just got done discussing I wouldn’t be paying a 898 doc fee. When I got home I looked over the paper copies and sure enough they got me for the 898 doc fee. I assumed the extra fees were related to certifying the vehicle as the finance guy AJ said that’s how they got the interest rate down in the loan was buy doing the used car certification I was paying for. Come to find out that didn’t happen either. They do their best to confuse you on numbers like showing the market value and putting a discount on the market value of the car or blue book price to make it look like they are not baking fees in. Its unfortunate that dealers continue to take advantage of people and feel they should make 900 dollars for generating some documents from gm and spending less than an hour on the documents. This is more than doctors make an hour. Not sure why Sullivan feels so entitled. Won’t return. More

Verify helpful knowledgeable staff. Easy to work with. Great selection to choose from. Clean facility. All the employees are extremely friendly. I would do business here again without a Easy to work with. Great selection to choose from. Clean facility. All the employees are extremely friendly. I would do business here again without any hesitation. Highly recommended More

Professional, fast, efficient, and thorough service! I always feel like my car is in good hands. I always feel like my car is in good hands. More

Best buying experience I have ever had. Top notch service from bottom to top. Outstanding. Top notch service from bottom to top. Outstanding. More

I made an appointment for first time car service and service center greeted me and also updated me on an update that needed to be performed while car was serviced. It saved me having to make a second ap service center greeted me and also updated me on an update that needed to be performed while car was serviced. It saved me having to make a second appointment. More

My last car was a Ford. Back to GMC now. Sean was great to work with. Back to GMC now. Sean was great to work with. More

Everybody at the dealership was very helpful and professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product More

I think what you are doing with your environmental fee is not ethecle the better way would be to ask the customer if the wanted it no you put it on and bill them a very deceitful not ethecle the better way would be to ask the customer if the wanted it no you put it on and bill them a very deceitful More

Customer care, Customer service, Customer help, Customer understanding, happy salesman, everyone had great attitude's, THANK YOU, your satisfied customer! understanding, happy salesman, everyone had great attitude's, THANK YOU, your satisfied customer! More

Sean was great. He was friendly and made our car buying experience quick and painless. He was friendly and made our car buying experience quick and painless. More