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Sullivan Buick GMC
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 152 reviews
We have been doing business with Sullivans for several years. We have always found the salespeople to be very friendly and knowledgeable. We have purchased either four or five vehicles from them and serv years. We have always found the salespeople to be very friendly and knowledgeable. We have purchased either four or five vehicles from them and service is excellent. Wouldn’t go anywhere else. More
It was bumpy at first but it all worked out in the end. Thank you. Thank you. More
Our salesman Devin was impressively knowledgeable about the vehicle that we bought. All the questions we presented to him were answered thoroughly and or demonstrated on the vehicle. Our special request we the vehicle that we bought. All the questions we presented to him were answered thoroughly and or demonstrated on the vehicle. Our special request were presented and eventually completed satisfactorily. Our purchase was made right around Christmas and could have been the reason we had to wait until after Christmas to receive our completed vehicle as requested. This is the third vehicle we have purchased from this dealership and we have been extremely satisfied. More
I bring my vehicle to you every time I need something done. I lost my extended warranty because I was never told I need a tuneup at 100000 miles. I bring it to you guys so you tell me when I need somethi done. I lost my extended warranty because I was never told I need a tuneup at 100000 miles. I bring it to you guys so you tell me when I need something. I can change my own oil and not pay $100 every time but I do that so I don’t lose my warranty. I also had a coupon for oil change in tire rotation, and you only changed my oil. That’s another reason they denied my claim. Now I have to get my motor mounts replaced again out of my pocket because you failed to let me know. More
This is my 1st Buick so my first experience with service, I’m waiting on a part, no estimated time . After a couple weeks I called to check in and felt like they were appeasing me by being on the call with m I’m waiting on a part, no estimated time . After a couple weeks I called to check in and felt like they were appeasing me by being on the call with me. No follow up. I understand the part is out their control however the lack or customer service is a turn off. Even when I dropped the car off to be looked at , I waited for someone to greet me while 2 employees sat at their desk. I work in customer service in a professional atmosphere and this just isn’t how you keep a customer happy and wanting to return. More
The dealership was awesome. They did have some good negotiations for my vehicles, but they were fair in the end. Everyone was very pleasant. Use this dealership. Jared d’Avi They did have some good negotiations for my vehicles, but they were fair in the end. Everyone was very pleasant. Use this dealership. Jared d’Avi More
This visit the service man that helped was polite professional and courteous. I do not know his name, his desk is on the right when you walk in professional and courteous. I do not know his name, his desk is on the right when you walk in More
We came in and got a good trade-in price for our old vehicle and made a good deal on a new one. It all went smooth. Follow-up to get the coating went well also. vehicle and made a good deal on a new one. It all went smooth. Follow-up to get the coating went well also. More
The dealership was fair after some time with negotiations. You can’t blame them for trying to maximize their profits. They did take some time for cleaning car. But I guess that’s the price of do negotiations. You can’t blame them for trying to maximize their profits. They did take some time for cleaning car. But I guess that’s the price of doing a good job. Beach (salesman) he’s a baller of salesman. Hope his boss sees this. More