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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.2
152 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 152 reviews

January 21, 2025

The purchase experience was as smooth as one can be. Rich bowker went out of his way to accommodate my wants and needs. Everyone at the dealership was friendly, professional, and helpful. Very happy. More

by dkdaniels380
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that your purchase experience at Sullivan Buick GMC [Ocala, FL] was so smooth. It’s great to know that Rich and our team were able to accommodate your needs and provide exceptional service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

January 19, 2025

It is a professional experience. My service advisor Joe Sardisco takes my keys goes over what is to be done keeps me advised and takes care of every detail. When car is done he t More

by dbarborek2132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sardisco
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Jan 20, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Joe and the detailed service he provided. At Sullivan Buick GMC [Ocala, FL], we strive to keep our customers informed and satisfied throughout the process. We appreciate your kind words and look forward to seeing you again for your next visit! Sincerely, The Sullivan Buick GMC Team

January 19, 2025

The sales person Joe Delprete was great, very helpful, courteous. Things went well, a great team! More

by fballak46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Sullivan Buick GMC responded

Thank you for the wonderful feedback! We're thrilled to hear that Joe Delprete and our team at Sullivan Buick GMC [Ocala, FL] provided you with excellent service. We appreciate your kind words and hope to see you again soon. Enjoy your new vehicle! Sincerely, Zachary Ellis Sales Manager

January 17, 2025

They do a good job there. What else c o u l d l say. More

by RONKO1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your positive comments about Sullivan Buick GMC [Ocala, FL]. We always strive to provide the best service possible and are glad to hear that you had a good experience. We look forward to welcoming you back! Sincerely, The Sullivan Buick GMC Team

January 16, 2025

Princess —great, not pushy, very helpful. You should give her a raise. Anthony great. I always feel we could do better on trade-in values but overall very happy. More

by jethro.fife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your feedback. I'm glad to hear that you found Princess and Anthony helpful during your visit at Sullivan Buick GMC. I appreciate your input on trade-in values and I am pleased to know you are overall happy with your experience. If you have any more feedback or questions, please feel free to contact me. I look forward to seeing you again. Sincerely, Zachary Ellis Sales Manager

January 14, 2025

The staff are always very courteous and professional in the Service department. The waiting room is always clean More

by TCHIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our Service department staff courteous and professional, and that you appreciate our clean waiting room. At Sullivan Buick GMC, we strive to create a positive experience for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

January 14, 2025

Very slow process. Scratches on brand new vehicle. Failed to mention the step tailgate will be damaged if used with a hitch installed. More

by DUSTINDANZEISEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
PRINCESS MERCEDES
3.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback, Dustin, regarding the slow process, the scratches on your new vehicle, and the lack of communication about the step tailgate. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to contact us directly at Sullivan Buick GMC so we can work towards a resolution. Thank you for helping us improve our service. Sincerely, Zachary Ellis Sales Manager

January 10, 2025

Efficiently serviced and I was out the door ! As usual! Excellent staff great waiting area More

by HORSEYORCHIDLADY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 12, 2025 -

Sullivan Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had an efficient service experience at Sullivan Buick GMC [Ocala, FL]. Our team works hard to ensure everything runs smoothly, and we appreciate your recognition of our staff and waiting area. We look forward to seeing you again on your next visit! Sincerely, The Sullivan Buick GMC Team

January 09, 2025

Jay was polite and helpful. They were able to clear a recall issue, but were not able to repair my vehicle, but that was partly my inability to leave the car with them for a lon More

by JANNIPERK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jan 10, 2025 -

Sullivan Buick GMC responded

Thank you for taking the time to share your feedback. We're glad to hear that our team was polite and helpful in addressing your recall issue and that you appreciated the chauffeuring service. Your suggestion regarding the cigarette smell will certainly be taken into consideration as we strive to maintain the highest standards at Sullivan Buick GMC [Ocala, FL]. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

January 09, 2025

The dealership was friendly. I had an oil change done and it was quick. Last time I was there they did a car wash but not this visit. More

by jumin777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly
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Jan 10, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We’re glad to hear that you found our team friendly and that your oil change was quick. We appreciate your note about the car wash and will definitely keep it in mind for your next visit. We look forward to seeing you again at Sullivan Buick GMC [Ocala, FL]! Sincerely, The Sullivan Buick GMC Team

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