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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.2
152 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 152 reviews

November 27, 2024

Sorry, it would take more than 15 words to describe our experience. Communication was poor! More

by Lenexalymans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Too many to list!
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Dec 02, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your feedback. We understand that clear communication is vital, and we appreciate you bringing this to our attention. I encourage you to contact me directly so we can address your concerns and work towards a solution. Your input is valuable to us. Sincerely, Zachary Ellis Sales Manager

November 25, 2024

Sullivan Auto Group continues to be an outstanding dealership that takes excellent care of and stands behind each of its customers. More

by Pamedic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman eho drove us home and picked us up.
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Nov 26, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about Sullivan Buick GMC [Ocala, FL] and are delighted to hear that you feel taken care of. We strive to provide excellent service to all our customers and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 24, 2024

Service was courteous, efficient and timely. I will definitely continue to use Sullivan Buick for all future service work on my car . More

by THREEFINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service courteous, efficient, and timely. At Sullivan Buick GMC [Ocala, FL], we strive to provide the best experience for our customers. We look forward to assisting you with all your future service needs! Sincerely, The Sullivan Buick GMC Team

November 24, 2024

Very reasonable and good people to work with. I would recommend anyone to Sullivan GMC for Service or to buy a Vehicle . More

by larryandnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Sullivan Buick GMC [Ocala, FL]. Your recommendation means a lot to us, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 22, 2024

They immediately responded to the recall issue causing my vehicle battery to die. I was back on the road in several hours, great job! They need a clean and smell free courtesy car, it felt like I was being More

by F15GUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
Report | Print
Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our prompt response to the recall issue with your vehicle. We're glad you were back on the road quickly! We also value your input regarding our courtesy cars. Cleanliness is important, and we will address this concern to ensure a better experience for our customers in the future. We look forward to serving you again at Sullivan Buick GMC [Ocala, FL]! Sincerely, The Sullivan Buick GMC Team

November 22, 2024

I have always got good service with Sullivan gmc. The only problem I have is gmc products. I don’t have that many miles on my truck and I have had to replace the def system and the main screen will b More

by LOUISBUNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your loyalty to Sullivan Buick GMC [Ocala, FL] and are glad to hear you've had good service. Your feedback regarding the GMC products is important, and we understand the frustration with the issues you've encountered. If there’s anything we can assist you with regarding your truck, please don’t hesitate to reach out. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

November 21, 2024

Always very helpful and very knowledgeable and ready to answer any questions that I have. More

by flygirl51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 22, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Sullivan Buick GMC Ocala, FL to be helpful and knowledgeable. Your satisfaction is our top priority, and we’re here to assist you anytime. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

November 18, 2024

Another job well done, J was great everything was done very professional Thank You Sullivan GMC. More

by Mikemcquade13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Sullivan Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Sullivan Buick GMC. It's wonderful to know that J provided you with professional service. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

November 18, 2024

My need of a better ride was different than most, I think the time a person has to spend in the dealership could be shortened better. More

by mikefinken47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
CAMRYEN MINGEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback. We appreciate your perspective on the time spent in the dealership. At Sullivan Buick GMC, we are constantly working to improve our processes to make your experience as efficient as possible. If you have any further concerns or questions, please feel free to reach out to us. Sincerely, Zachary Ellis Sales Manager

November 16, 2024

Princess was the greatest sale s person I have EVER worked with, Very professional,outgoing, made buying a car very easy!!! More

by rjhermann57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We are thrilled to hear that you had an excellent experience with us at Sullivan Buick GMC. Princess truly values providing top-notch service, and it's wonderful to know that she made the car-buying process easy for you. We hope to see you again for your next vehicle needs! Sincerely, Zachary Ellis Sales Manager

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