
Sullivan Buick GMC
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Since I bought the Encore in 2017, Sullivan Buick has taken care of my car. I have never been disappointed with the service. The service managers and service techs are outstanding. Never a b.s. on requir taken care of my car. I have never been disappointed with the service. The service managers and service techs are outstanding. Never a b.s. on requirements always honest. More
We had an excellent experience from the receptionist, to service, to sales, to finance. We appreciate the team. service, to sales, to finance. We appreciate the team. More
The manager Dillon was the best service manager ever and Alex in service was great Alex in service was great More
It was a pleasure to do business with Brandon. He was very professional and very knowledgeable and the vehicle. I will definitely recommend him to others. Great personality too. He was very professional and very knowledgeable and the vehicle. I will definitely recommend him to others. Great personality too. More
Experience was painless. Love Brandon. He was a pleasure to work with. This was the easiest buying experience for me. Thank you! Love Brandon. He was a pleasure to work with. This was the easiest buying experience for me. Thank you! More
We had a 2 hr wait with an appointment @10:00 am. Waiting room chair seats torn. Waiting room chair seats torn. More
Had a wonderful smooth transition with Kenny. He listened and didn't waste anytime, literally finding it and making it happen. Go see Kenny! He listened and didn't waste anytime, literally finding it and making it happen. Go see Kenny! More
Devin was knowledgeable, professional, and genuinely helpful—made the car-buying process smooth and stress-free helpful—made the car-buying process smooth and stress-free More
Overall an excellent experience. The Service Advisor did an excellent job keeping me up to date on the progress of the work and insured the work was completed on time. The shuttle The Service Advisor did an excellent job keeping me up to date on the progress of the work and insured the work was completed on time. The shuttle service enabling me to go home while the work was done, was excellent. Very satisfied. More
Very pushy and outspoken salesman. We were just out looking for a new truck and he wanted our truck that we were trading in like right now, and would not back down. We decided to buy t We were just out looking for a new truck and he wanted our truck that we were trading in like right now, and would not back down. We decided to buy the truck and have some accessories put on it, said it was going to be done on a certain day and it wasn't. He said it was back and getting detailed and we told him to call as soon as it was ready. He did not call, he text me a picture of the truck, and when we went to pick up the truck I told him I was pissed and he handed the rest of the sale off to someone else so he didn't have to deal with us. The truck was not detailed, there was mud in the bed of the truck and none of the windows were washed. We took it home and washed the windows and my rag was filthy black. Not happy with that at all. Will not do business with Sullivan's ever again except to get our free oil changes. More