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Sullivan Brothers Toyota

Kingston, MA

4.4
509 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 509 reviews

December 01, 2017

Great experience My father has purchased a few cars from this dealership so i figured i would give them a shot. John Faucette was friendly and great to work with. I as More

by sully777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Faucett
Jan 22, 2018 -

Sullivan Brothers Toyota responded

We are grateful for your families business! Thank you for being part of the Sullivan Brothers Family!

November 30, 2017

Best Experience I purchased many cars from Sullivan Brothers. Always an easy experience. Friendly, easy to do business with and nice and quick. They helped with my More

by Olive4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Tharpe, Justin Culhane, John Faucett
November 29, 2017

Easy first car buying experience! George and the team at Sullivan Brothers were helpful and straightforward in our search for a new car. They listened to our needs and helped us find t More

by Jrhardin13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Gizelis
Jan 22, 2018 -

Sullivan Brothers Toyota responded

Thank you! We all appreciate the opportunity you gave us to earn your business!

November 29, 2017

Unprofessional Instead of taking ownership of a bad customer experience and turning it around to improve the situation, Tracey spoke over me the entire time I tried More

by CanPri3
Recommend Dealer
No
Employees Worked With
Flavio , Toyota Sales Team, Tracy Tharpe, Justin Culhane
Dec 08, 2017 -

Sullivan Brothers Toyota responded

We do apologize that you feel you had an unpleasant experience. Tracy has worked for the company for over 7 years and has been in the business for over 25, she is a valued employee. She currently covers multiple departments for us and at both locations. In reviewing the phone call, the issue you were having was not the responsibility of Sullivan Brothers, and although, she did attempt to respond and assist you, there wasn't an opportunity for her to do so. We do hope you resolved your issue and hope, in the future, we will be able to assist you.

November 28, 2017

Fast & Friendly I knew exactly what I wanted and George was able to give me what I asked for with little negotiation. I love my new Corolla! More

by dmbryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, George Gizelis
November 14, 2017

Taking care of me 🌹 I am pleased to have my 2018 Camry George was patient and kind My first new car that I picked out and choose... Love the comfortable adjustable s More

by Oh George!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, George Gizelis
November 14, 2017

Pam’s new car We were looking at various vehicles online, and saw some of interest at Sullivan Brothers. We had a good experience with them years ago (purchased a 4 More

by Gary Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gizelis
Jan 22, 2018 -

Sullivan Brothers Toyota responded

Thank you for your business!

November 13, 2017

George Gizelis Excellent experience as usual. This will mark the 6th purchase from Sullivan Brothers. I worked with Christo Gizelis and then George. Im glad I kept i More

by Orthoexpress1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Gizelis
September 01, 2017

Super John Faucett at Sullivan Toyota was excellent. We are pleased with our new RAV 4. We were originally going to get another Camry but when he showed us More

by Jorene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Faucett
April 28, 2017

Great Service! This was far the best experience I have ever had purchasing a vehicle. Highly recommend them! I love my 2016 Scion IM, its awesome and I smile every t More

by mmccusker514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and John Finlay
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