
Sullivan Brothers Toyota
Kingston, MA
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Wasted time Went in on a Tuesday for a tire issue- stated EXACTLY what was wrong and showed them the nails (multiple) in my tires- sat around for an hour and a ha Went in on a Tuesday for a tire issue- stated EXACTLY what was wrong and showed them the nails (multiple) in my tires- sat around for an hour and a half and then after all that had to come back with the same issue a day later that they failed to fix the first time so wasted another 2.5 hours for something that could have been done right the first time. More
Great experience with 4Runner lease I would definitely recommend Sullivan brothers for both sales and service . I have worked with John twice in the past year and both times he helped me I would definitely recommend Sullivan brothers for both sales and service . I have worked with John twice in the past year and both times he helped me get the exact car I wanted . He made the buying process easy and convenient and worked with me so I could afford the car I wanted for my family. He made sure my car was in perfect condition to drive and had all of the paperwork ready in a timely manner. I will definitely send friends and family to John at Sullivan in the future ! More
Great Car Service! My experience at Sullivan Brothers was the absolute best! Service time to my car took exactly what I was quoted and the waiting area was incredible! My experience at Sullivan Brothers was the absolute best! Service time to my car took exactly what I was quoted and the waiting area was incredible! More
Quick service The dealership did a great job taking my car in for survive at the time of my appointment, came to inform me when my car had a routine maintenance th The dealership did a great job taking my car in for survive at the time of my appointment, came to inform me when my car had a routine maintenance that needed attention, and quickly got me on my way once they completed all the work. Also informed me about extending my Toyota care warranty. More
it was a great an amazing experience. Michelle was very helpful with helping me get my car serviced and helping me fix my tire problem! I would defiantly recommend Sullivan brothers to any Michelle was very helpful with helping me get my car serviced and helping me fix my tire problem! I would defiantly recommend Sullivan brothers to anyone looking for a new car! More
2nd service on our 2917 Highlander The service was on time—quickly and efficiently done! The serviceman was very polite and professional. He made sure we received our last free servic The service was on time—quickly and efficiently done! The serviceman was very polite and professional. He made sure we received our last free service. Well done!! I even asked his name but I’ve forgotten it now. Sorry, hope it was on the record. He was great. More
Awesome service. On my recent visit to Plymouth, I needed a headlamp replaced on my RAV; my Friend brought me to Sullivan Brothers. I was most impressed with the Serv On my recent visit to Plymouth, I needed a headlamp replaced on my RAV; my Friend brought me to Sullivan Brothers. I was most impressed with the Service Department. Once I signed in, I was back out of there in less than 30 minutes, all set to go. I barely got to experience the most comfortable waiting area! Thank you. More
As usual a great appointment Consistent striving and achieving great customer service. On time and thorough delivery of the services you request. Friendly staff in all department Consistent striving and achieving great customer service. On time and thorough delivery of the services you request. Friendly staff in all departments. Very comfortable wait area and awesome snacks. More
Quick and professional Needed service on my truck. Made an appointment I dropped it off and they were very helpful. Called me told me pricing and problem. Then called me a l Needed service on my truck. Made an appointment I dropped it off and they were very helpful. Called me told me pricing and problem. Then called me a little while later to pick it up. Very quick and thorough. Also told me I needed a frame change cause my frame failed and offered for me to leave my truck there and have a rental or drop it off at later day. Very inpressed More
Airbags I came here because of the airbag recall. I have a 2013 Toyota Corolla. My car was taken right away and it took about 1 hour to fix. Everyone at the I came here because of the airbag recall. I have a 2013 Toyota Corolla. My car was taken right away and it took about 1 hour to fix. Everyone at the service center were very helpful. More