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Sullivan Brothers Toyota
Kingston, MA
478 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 478 reviews
December 29, 2023
Awful experience. Post sale I decided to cancel “maintenance program” I allowed myself to be talked into, MY bad. Jack in financing is the worst example of customer s Post sale I decided to cancel “maintenance program” I allowed myself to be talked into, MY bad. Jack in financing is the worst example of customer service I have ever had the experience of meeting. After I got nasty responses from my requests to cancel said ‘Program’ he decided hanging up on a customer was the best course. So too many emails later and 4 months of nonsense between Sullivan Brothers Toyota and the actual “maint. Program” supplier I finally got my money back. So that money and my own funds paid off the loan so Toyota Credit will not get another dime of interest from me. Sullivan Brothers will not see this customer coming back and anyone I know in the market for a car will be advised to stay far far away!! Hope this rating helps as it sucks I even had to share it, but they asked for all this and then some as far as I’m concerned! More
by Eja661
Employees Worked With
Jack Mann, Justin Culhane, John Faucett
November 15, 2023
I recently purchased a used vehicle from Sullivan Brothers Toyota. I dealt with Bob, Paul, and Jack & process was seemless. It was a pleasure to work with each of them to put this deal together. Brothers Toyota. I dealt with Bob, Paul, and Jack & process was seemless. It was a pleasure to work with each of them to put this deal together. Tom K. More
by tkane545
Employees Worked With
Justin Culhane, Bob Hallissey
August 16, 2023
The deal always starts with the salesman. Ahmed Ragab at Sullivan Brothers Toyota in Kingston definitely made our entire sales process most enjoyable. Great personality, extremely knowledgeab Ahmed Ragab at Sullivan Brothers Toyota in Kingston definitely made our entire sales process most enjoyable. Great personality, extremely knowledgeable and best of all, no pressure. Would definitely recommend him to anyone looking to actually enjoy purchasing a car. More
by Brad
Employees Worked With
Ahmed Ragab, recently joined the company in sales
July 01, 2023
Mike Maynard was awesome! He was more than helpful and went above and beyond when my son purchased his first vehicle. Much appreciated! He was more than helpful and went above and beyond when my son purchased his first vehicle. Much appreciated! More
by lilmig.4
Employees Worked With
Mike Maynard
March 01, 2023
Easy process with Darren Andrews assisting me with all my questions and concerns. Nice guy. He made the process very easy. I recommend him and this dealership. questions and concerns. Nice guy. He made the process very easy. I recommend him and this dealership. More
by Cathy
Employees Worked With
Darren Andrews
December 09, 2022
We went into Sullivan brothers to talk about leasing new vehicles. We met with Darren. He was extremely knowledgeable and walk us through the process. We never felt pressured and my wife and I walk out abou vehicles. We met with Darren. He was extremely knowledgeable and walk us through the process. We never felt pressured and my wife and I walk out about 2 hours later very happy with 2 new vehicles. More
by chef Jim
Employees Worked With
Justin Culhane
September 25, 2022
Great costumer service! Great people. Easy to buy ! Flávio very polite and pleasant sales person. Deividson let me take the time I need it to decide on each car I want To pu Great people. Easy to buy ! Flávio very polite and pleasant sales person. Deividson let me take the time I need it to decide on each car I want To purchase. Even got me snacks and coffee. 🙏🙏 More
by Débora Coelho
Employees Worked With
Bob Hallissey, Joesph Borsari
September 10, 2022
Flavio has been helping my family buy cars for a longtime now. He listens, he actually cares. We always have a great experience with him. HIGHLY-QUALIFIED now. He listens, he actually cares. We always have a great experience with him. HIGHLY-QUALIFIED More
by Joaodacosta67
Employees Worked With
FLAVIO
April 16, 2022
Avoid at all cost, they ran my credit without my consent and when I asked at first they denied it and then said it was because of leasing. I specifically told them I wanted to purchase the vehicle and not l and when I asked at first they denied it and then said it was because of leasing. I specifically told them I wanted to purchase the vehicle and not lease it. Secondly, they are selling a 4Runner (Green) that was registered in Virginia and had 201 miles as new, I checked with the Attorney General and told me they needed to sell it as pre owned and will be investigating Sullivan Toyota. More
by InfosecSecurity
Employees Worked With
Darren Andrews
