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Sullivan Brothers Toyota
Kingston, MA
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Service I found the device department excellent. They always take great care of my 4Runner. The sevice rep was great - always keeping me informed and taking I found the device department excellent. They always take great care of my 4Runner. The sevice rep was great - always keeping me informed and taking care of my needs and offering to schedule further appt. It's also convenient that you offer inspection service. More
Service From start to finish the everyone was great and service was great. Expanded every step and showed me where the waiting room was. Got me when done a From start to finish the everyone was great and service was great. Expanded every step and showed me where the waiting room was. Got me when done and walked me back to the service area. More
Great service Patti was awesome, and we love the shuttle. My service was done promptly and we love the new building! The fish tank is really cool and no one pres Patti was awesome, and we love the shuttle. My service was done promptly and we love the new building! The fish tank is really cool and no one pressured me into anything More
Excellent I had some issues with warning lights. Sullivan Brothers took care of the issue, and let me know of a recall that needed to be completed. Kept me in I had some issues with warning lights. Sullivan Brothers took care of the issue, and let me know of a recall that needed to be completed. Kept me informed throughout the time they had my vehicle. More
John was very helpful to me in deciding which vehicle type would be best for my needs. Mr. Finley gave me a thorough review of the features of my new 2019 RAV 4. to me in deciding which vehicle type would be best for my needs. Mr. Finley gave me a thorough review of the features of my new 2019 RAV 4. More
scheduled maint. Scheduled apt. the day before.Arrived on time.greeted in professional manner.Service advisor was very pleasant.The maint. was completed in a reasonab Scheduled apt. the day before.Arrived on time.greeted in professional manner.Service advisor was very pleasant.The maint. was completed in a reasonable period of time.Service advisor went over everything and consulted with me regarding the next maint.appt. No problems,not an unpleasant way to spend 45-60 min. More
Always topnotch Great place to go and have your car serviced. Polite professional staff and excellent waiting room. Service is quick and always done the right way Great place to go and have your car serviced. Polite professional staff and excellent waiting room. Service is quick and always done the right way More
Great experience! Bill was very friendly and helpful. He communicated perfectly and had my car ready for pickup well ahead of the scheduled time. I will certainly go Bill was very friendly and helpful. He communicated perfectly and had my car ready for pickup well ahead of the scheduled time. I will certainly go back to Sullivan for my repair work! More
Overall experience was great The service is great the people are great they explain everything go over what they did and it’s fast and the waiting area is awesome would recommend The service is great the people are great they explain everything go over what they did and it’s fast and the waiting area is awesome would recommend this service send it to anybody I trust them just to give you an idea I looked at my tires last week they looked like they were wearing down funny Well when I took it in he told me I needed a alignment so I know they’re checking everything out properly like they say they will made me feel good about them even more More
Quick and Easy Oil Change I went to Sullivan Brothers Toyota on Tuesday, April 16 for an oil/lube/and filter changer. While I did not have an appointment, Sullivan Brothers was I went to Sullivan Brothers Toyota on Tuesday, April 16 for an oil/lube/and filter changer. While I did not have an appointment, Sullivan Brothers was able to fit me right in and I did not have to wait! The appointment was about 45 minutes and the technician came to check in with me when my car was done. I love Sullivan Brothers Toyota because they are friendly, fair, and worked with my credit. I have purchased all four of my Toyota’s from Sullivan, from ages 18 - 40. I would not go anywhere else. My parents buy their cars from Sullivan, too, it is the official Dealership of The Ridge Family! More