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Sullivan Brothers Toyota

Kingston, MA

4.4
508 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 508 reviews

May 28, 2019

Friendly, efficient, and professional. She was helpful in answering concerns, kept me informed during the process, called as soon as it was ready, and escorted us to the payment desk, where More

by JANDJPICKEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty Majeski
May 27, 2019

State inspection and scheduled service Service representative was courteous and helpful addressing my service needs. Also covered results and status of the 12 point check. Service was compl More

by TOMRACETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toyota Sales Team
May 16, 2019

Bought a new Rave 4 (2019) Dennis B. was very helpful and had a lot of patience while I worked through the process of buying a new car. It was very helpful that Dennis took the More

by Newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis B.
May 16, 2019

Quick Professional Service in Modern New Building I purchased my new 2006 Kia Sportage from Sullivan Brothers, and although the dealership stopped selling Kia back in the late 2000s, they still servic More

by RROTHSTEIN32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Finlay
May 16, 2019

Scheduled service The service team handled my sevice on my Highlander very professionally and quickly. Patrica was very pleasant and efficient in processing me and my s More

by STEVENGASKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrica- service representative
May 14, 2019

aberration?? our visit to service has always been positive until last. 2 hours for oil change, wrong oil listed on bill, then double speak to cover. I base my cu More

by LNDZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know.....no one introduced themselves.
May 14, 2019

always great service I've bought our past 3 cars from Sullivan and wouldn't go anywhere else for sales or service. My family and I have always been treated fairly and hav More

by KATHLEENBARRETTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toyota Sales Team
May 12, 2019

Love Toyota Love my car but Dennis was awesome! Matt was great. He answered all my questions with patience and explained everything . I would definitely buy from More

by JANETCOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Dennis
May 10, 2019

Keith Great Hello I showed up about an hour and 45 minutes early hoping to get in. My work schedule has changed and I was in the area that much earlier than I More

by STEPHEN.SULLIVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
May 09, 2019

Visit was great. Everything was done very well. We set up this visit to have our breaks checked because they were screeching in the mornings when we drive out of the garage. In FL, when we had our 5 More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patsy in Service was especially helpful in explaining the problem with the brakes. Also, she made sure the 10,000 mile checkup was done ! Thanks to her!!, John Faucett
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