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Sullivan Brothers Toyota
Kingston, MA
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Not Happy The service associate was too loud and acted like it was a bother to hear our issues.she just acted like we couldn’t let anyone come out to hear the n The service associate was too loud and acted like it was a bother to hear our issues.she just acted like we couldn’t let anyone come out to hear the noise we keep hearing the vehicle make. More
Outstanding as always! I was greeted promptly from drop off thru check in and check out. Atmosphere in building was pleasant and cheerful. A positive experience as always. I I was greeted promptly from drop off thru check in and check out. Atmosphere in building was pleasant and cheerful. A positive experience as always. I recommend Sullivan Toyota for sales and service whenever to all my friends! More
Super service! Patti was especially helpful in dealing with my tire and wheel coverage and saving me over $300! She went above and beyond! Thank you so much!!! Patti was especially helpful in dealing with my tire and wheel coverage and saving me over $300! She went above and beyond! Thank you so much!!! More
Prompt courteous service Had a nail in my tire. In and out in about 1.5 hours with a new tire. Great customer service! Tech kept me informed at several points during the app Had a nail in my tire. In and out in about 1.5 hours with a new tire. Great customer service! Tech kept me informed at several points during the appointment. Comfortable waiting area. More
Great Tim was friendly and he went over everything that was on my work ordered. He asked if i had any questions which i did and he answered them. He also Tim was friendly and he went over everything that was on my work ordered. He asked if i had any questions which i did and he answered them. He also asked if i would like to my next appointment then if not it was ok just give a call when I am ready. Just before I left he thanked me for doing business with Sullivan Brothers and told me to have a nice. People like that makes you want to go back to your dealership. More
Very good service. The dealership was quick to respond to my recall. I found the staff very professional . I would recommend the Sullivan's Brother dealership to others The dealership was quick to respond to my recall. I found the staff very professional . I would recommend the Sullivan's Brother dealership to others . More
Nicely people all around Very friendly and helpful crew , salesperson John was knowledgeable, Finance person Jack very friendly and explained everything . The vehicle I purcha Very friendly and helpful crew , salesperson John was knowledgeable, Finance person Jack very friendly and explained everything . The vehicle I purchased could have been prepped better but it was a Sunday afternoon so no problem More
Great service I like going to Sullivan Toyota because i can go online and choose the appointment day and time that works for me. The service is great and they alwa I like going to Sullivan Toyota because i can go online and choose the appointment day and time that works for me. The service is great and they always tell me what’s wrong and cost up front. That’s why my family and I always bring our four Toyota’s to Sullivan. The new waiting area makes wait enjoyable. Thanks John More
Love my new 4Runner and my experience with Sullivan Brothers This is our 4th Toyota lease and we are grateful for our salesman George, the finance department, and the overall service at Sullivan Brothers. George This is our 4th Toyota lease and we are grateful for our salesman George, the finance department, and the overall service at Sullivan Brothers. George always knows exactly what I want in a vehicle and always tries hard to get us the best deal possible. We are very happy with our new 4Runner!! More
Fast & thorough Patricia in the service DEPT was very helpful & spot on in her job,Great Service ; The waiting area is like a night club ;very comfortable:Thank You Patricia in the service DEPT was very helpful & spot on in her job,Great Service ; The waiting area is like a night club ;very comfortable:Thank You More