
Sullivan Brothers Toyota
Kingston, MA
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Very professional, very courteous and respectful. Highly recommend Darren Andrew’s, our salesperson was exceptional. Highly recommend! Highly recommend Darren Andrew’s, our salesperson was exceptional. Highly recommend! More
Always professional, helpful and respectful. Excellent service. I highly recommend this dealership and have been coming here for many years. Excellent service. I highly recommend this dealership and have been coming here for many years. More
Seana the Advisor who checked me in when I arrived to drop my car off was very pleasant and answered all my questions. She also contacted one of their shuttle drivers to take me back home. Twenty minutes drop my car off was very pleasant and answered all my questions. She also contacted one of their shuttle drivers to take me back home. Twenty minutes later Melissa the shuttle driver arrived to take me home. She too was very pleasant and dropped me off at my house. The following day I received a call from the mechanic Chris who had determined that a sensor needed to be replaced to fix my car. He told me a new sensor needed to be ordered, but would be delivered the following day. Chris said that he would have my car repaired the same day the part arrived and he did. Melissa, the shuttle driver picked me up the following morning at my house to take me to Sullivan’s to pick up my car. As I drove back home I could tell the problem was fixed because the AWD warning message no longer displayed while I was driving. It was a pleasant experience from beginning to end. I would highly recommend Sullivan Brothers if you need your vehicle repaired! More
They have a very comfortable waiting area. Coffee and snacks are complimentary. The check in process is very easy. U drive your car in, they meet u in the indoor drop off area, check u in, and Coffee and snacks are complimentary. The check in process is very easy. U drive your car in, they meet u in the indoor drop off area, check u in, and then u proceed into the waiting area. Help yourself to coffee and snacks. They will come find u to discuss issues with ur vehicle and also when it is ready to be picked up. More
I can’t say enough about the staff at this dealership. This is my second vehicle I have purchased through them and from the ownership to the sales associates to the cleaning crew, they’re all friendly, ha This is my second vehicle I have purchased through them and from the ownership to the sales associates to the cleaning crew, they’re all friendly, hard-working and put the customer first. John and Jack were wonderful to work with, and the owner, Mr. Sullivan, is one of the most personable and engaging guys I have encountered! They worked with me to get where I wanted to be price-wise And I will definitely be recommending them to anyone who needs a vehicle. More