Sullivan Brothers Toyota

Doug, who was the representative that assisted with my new car purchase was a pure professional. If I was going to purchase another car, I will definitely want to deal with Doug. All the employees I dea new car purchase was a pure professional. If I was going to purchase another car, I will definitely want to deal with Doug. All the employees I dealt with at Sullivan Brothers emphasize true customer service. Thank you Doug, and the staff at Sullivan Brothers keep up the great work. More

When you make an appointment that is just a tire rotation and you have to wait over 2 hours it’s a bit excessive. Typically I get right in with an appointment. This visit was not a good experience. Most are. and you have to wait over 2 hours it’s a bit excessive. Typically I get right in with an appointment. This visit was not a good experience. Most are. More

This is a well organized efficient dealership. I bought the extended warranty when I purchased the car so I can't really speak to pricing, but it's easy to make appointments and the work gets done I bought the extended warranty when I purchased the car so I can't really speak to pricing, but it's easy to make appointments and the work gets done well. More

Always get the service I ask for, with no arguments about doing something else. Done on time and prices are reasonable for what they do. doing something else. Done on time and prices are reasonable for what they do. More

Easy experience. Quick and easy delivery. Friendly and helpful team. Thank you Paul, Joe and Jack. Quick and easy delivery. Friendly and helpful team. Thank you Paul, Joe and Jack. More

My family and I have always worked with Bob Hallissey over the years! My Honda that I purchased from Bob over 10 years ago made it to 211k and it was time for a new one. Bob was patient, kind, and thorou over the years! My Honda that I purchased from Bob over 10 years ago made it to 211k and it was time for a new one. Bob was patient, kind, and thorough throughout the entire process. 10/10 Bob! More

From the 1st call to the salesperson inquiring about options - and Inventory at location He was very knowledgable/professional, And then accommodating with scheduling my appointment, then he spent ti options - and Inventory at location He was very knowledgable/professional, And then accommodating with scheduling my appointment, then he spent time to figure a deal out that was fair - and never pressured me to make a quick decision ! I would and will refer and recommend friends and family to visit Sullivan Brothers before settling for a purchase anywhere else. Doug More

I’ve been going to this dealership for I don’t know , 15 years now, and it’s always provided good service. I have a Tacoma that had a rusted bumper and I worked with Christian to get the right replacement b years now, and it’s always provided good service. I have a Tacoma that had a rusted bumper and I worked with Christian to get the right replacement bumper on my next oil change. They installed it. Everything looks great. More

If I could go below 1 star I would. Plz save yourself a trip and stay far away from these crooks especially if you’re a woman … they knew they did me dirty I got coerced into trading in Plz save yourself a trip and stay far away from these crooks especially if you’re a woman … they knew they did me dirty I got coerced into trading in my at the time I bought it was a brand new Toyota Camry TRD fully loaded for a xxxxty as 2020 RAV4 LE with NOTHING!! The salesman told me the previous owner was a woman who got her car serviced there regularly I no paperwork about past maintenance good thing my husband is a mechanic after extensive researching the Rav 4 was previously leased out to a company in California, plus instead of transferring my warranties from my Camry they had me buy all new warranties and at a 9.37 APR they previous warranties that they should’ve transfers were 3.39 APR… I could go on for days and my husband found my car that they gave me 24,000 said KBB said that’s what it’s worth turned around and sold it for over $36,000 which is illegal for a dealership to make over 10,000 on 1 sale. The list goes on I already talked to a lawyer it took me so king to catch up and take legal action after 1yr bcuz I slipped and broke my back I am finally somewhat recovered so that is why I’m pursuing action. My husband was up straight for 2 days and when he got going he recovered a mound of illegal proceedings and Laws they have broken and LIES they have told.. NEVER GO TO SULLIVAN BROTHERS JN KINGSTON .. JACK, ANDREW B, THE RED HEADED MANAGER AND THE SALESMAN JOHNNY TOOK ADVANTAGE IF ME. I went in there to get my car serviced and got SCAMMED.. NEVER EVER GO THERE IF ANY OF YOU WANT TO PRIVATE MESSAGE ME I HAVE THE PROOF TO SHOW YOU YHERE LIES AND WHAT THEY DID WAS ILLEGAL IN SO MANY WAYS.. DEALERSHIP FRAUD AT ITS FINEST. I was bed ridden for almost 10 months.. IM NOT GOING AWAY. They probably thought I just let it go like so many others .. they suck.. Never purchase a car from TOYOTA BROTHERS IN KINGSTON TGEY ARE LEGAL CRIMINALS AND WILL NOT!!!!!! Get away with it.. More

My experience was excellent. I needed 4 new tires which they had to order and an inspection sticker. They kept my car until the tires arrived then delivered my car to my home. Gr I needed 4 new tires which they had to order and an inspection sticker. They kept my car until the tires arrived then delivered my car to my home. Great service!! More