Suburban Volkswagen of Farmington Hills

He has excellent customer service and is very efficient. The facility was clean, Im definitely recommending a friend or three. The facility was clean, Im definitely recommending a friend or three. More

Very clean facility and friendly efficient employees. 10/10 service. I would come back undoubtedly 10/10 service. I would come back undoubtedly More

Amazing dealership. Very clean, knowledgeable and friendly. I will be a customer for life and recommend to others Very clean, knowledgeable and friendly. I will be a customer for life and recommend to others More

Very hands on establishment, had an answer to all my questions. This was my first time coming to this dealership, they helped me get a good idea of what I’m looking for. Excellent service and very kind questions. This was my first time coming to this dealership, they helped me get a good idea of what I’m looking for. Excellent service and very kind staff! More

The staff are very personable, considerate and kind. I appreciate the attention to detail and will recommend them time and time again. I appreciate the attention to detail and will recommend them time and time again. More

I am very unhappy! I had a remote starter installed in my 2022 Jetta. First, receiving a $1300 quote. I dropped the vehicle off Wednesday night for a Thursday December I had a remote starter installed in my 2022 Jetta. First, receiving a $1300 quote. I dropped the vehicle off Wednesday night for a Thursday December 4, 2025 install. I received one update late on Thursday and no further updates until the following Tuesday via text message. During this time, I made multiple calls to the Service Center, with no answer, acknowledgement or call back. I even had to drive upto the Service Center on Saturday, only to be told that there was no information and I would likey have the vehicle by Monday. I received a text message Monday informing me of contued issues. I recieved a final text message on Wednesday informing me that my vehicle was complete. My vehicle was held up for 7 days for what should have been a routine installation. Plus no updates. That is totally unacceptable! More

I brought my car to perform the 30k miles service. Got an update for the inspection done ,but never had a reply on the service was done. No feedback at all from the representative. I called with no pi Got an update for the inspection done ,but never had a reply on the service was done. No feedback at all from the representative. I called with no pick up, left a voicemail nothing. I had to go to see what’s was going on. More

I had an amazing experience working with Derrick Munson when purchasing my Hyundai. From the moment I walked in, he was patient, welcoming, and extremely knowledgeable about every feature of the vehicle. H when purchasing my Hyundai. From the moment I walked in, he was patient, welcoming, and extremely knowledgeable about every feature of the vehicle. He listened to exactly what I needed, stayed within my budget, and never once made me feel pressured. Derrick went above and beyond to make sure the entire process was smooth, fast, and stress-free. His professionalism and genuine care for his customers definitely sets him apart. I highly recommend Derrick. Exceptional service! More

Exceptional Service at Suburban Volkswagen of Farmington Hills – Special Thanks to Derrick! I had an outstanding experience at Suburban Volkswagen of Farmington Hills, and I want to especially appreciate Hills – Special Thanks to Derrick! I had an outstanding experience at Suburban Volkswagen of Farmington Hills, and I want to especially appreciate Derrick for his exceptional support throughout the process. From the moment I walked in, Derrick made sure everything was smooth, transparent, and completely stress-free. He patiently explained every detail, answered all my questions, and helped me compare options without any pressure. His professionalism, deep product knowledge, and honest guidance truly stood out. Whether it was the test drive, pricing discussion, or final delivery, Derrick ensured that I had a seamless and enjoyable experience. The entire team at Suburban Volkswagen of Farmington Hills was welcoming and efficient, but Derrick’s dedication made the difference. It’s rare to find such genuine customer service these days. Highly recommended for anyone looking to buy a Volkswagen with confidence and peace of mind! More

My experience with Sam Bazzi is unforgettable and the most seamless transaction I have experienced with a salesman. Sam is professional, approachable, respectful and easy to work with. If you want the be most seamless transaction I have experienced with a salesman. Sam is professional, approachable, respectful and easy to work with. If you want the best experience in Metro Detroit go see Sam Bazzi. More