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Suburban Volkswagen of Farmington Hills
Farmington Hills, MI
152 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 152 reviews
August 26, 2013
Hi, I wanted to lease a car and my employer suggested Hi, I wanted to lease a car and my employer suggested that I consider Volkswagen - and particularly VW of Farmington Hills, MI. I was also recommende Hi, I wanted to lease a car and my employer suggested that I consider Volkswagen - and particularly VW of Farmington Hills, MI. I was also recommended Dan Kelley's name to deal with. I was working in Harrisburg,PA on a contract and it was difficult for me to commute to Farmington Hills, MI but after speaking and doing all the paperwork, Dan kept my vehicle ready for me to pick up. When I finally went to Farmington Hills, I was pleasantly surprised by the warmth and greeting by Dan ( I have dealt with plenty of pushy salespeople before). Even though I selected my vehicle before I came to Farmington Hills, at last moment I had to change to another vehicle. Dan not only accepted my late decision but the dealership did not have the trim that I chose. So he searched the other dealers in Michigan to get the trim that I wanted and ordered a new vehicle to be delivered to the showroom. He changed all the paperwork for the new vehicle. After getting the trim that I wanted he specifically asked me if I was "happy". This for me was unheard of before. Dan not only did what a great salesman would do but he went "above and beyond" and made me feel special. I would highly recommend him. I had a great time leasing vehicle from VW because of Dan. -I appreciate the efforts Dan takes to make patrons happy. -kindly, Wasi More
by mat111
Employees Worked With
Dan Kelley
July 31, 2013
Very good atmosphere at this dealership. Joe Shannon is a very compelling sale man. He's knowledgeable and not pushy. I ended up buying a Passat TDI from the dealership in Livonia because it was closer to wh very compelling sale man. He's knowledgeable and not pushy. I ended up buying a Passat TDI from the dealership in Livonia because it was closer to where I live, but I would highly recommend Suburban Volkswagon of Farmington Hills. More
by nethompson
Employees Worked With
Joe Shannon
