
Suburban Subaru
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Well I bought my first Subaru here. a 2014 Forester XT. As far as the car is, it's great. The dealership experience was actually REALLY amazing. While it was probably a one off, but the GM coming by and ac As far as the car is, it's great. The dealership experience was actually REALLY amazing. While it was probably a one off, but the GM coming by and actually congratulating me on my purchase? That's a nice touch. Dustin Ciccarelli was my salesman and he had a great balance with sales and practicality. He had the car ready for testing and... with this last winter and the polar vortex, even came out to help me setup the car seats for fit testing. He's very helpful and very knowledgeable about the products and his objectiveness about which to go on really did help when choosing between the outback and forester. well that and he could see i reaaallly wanted that turbo. I've had my first service there and while yes, the Service Manager is gruff, totally understandable. (I've been a wrench through college and I know how it can be dealing with unplanned customer requests all day). Christine though helped me when I brought my car in and was extremely helpful as well. The service waiting area is nice. They have *fast* wifi and have a kid's play area. Not much, but it helps with toddlers. Nice seats too with pull out trays. Great for -Burger King- getting work done. More
Artur was an AMAZING person to deal with. He gave the right amount of attention and I would definitely recommend him to friends/family. He wasn't pushy at all. He heard our needs and worked with us to right amount of attention and I would definitely recommend him to friends/family. He wasn't pushy at all. He heard our needs and worked with us to get the right car at the right price. More
I recently purchased a Subaru Cross-Tek from the dealership and am so happy with my new vehicle. The entire experience at Subaru was wonderful. All the employees were helpful, attentive, and beyond dealership and am so happy with my new vehicle. The entire experience at Subaru was wonderful. All the employees were helpful, attentive, and beyond polite, especially my sales rep, Dustin. He was the most helpful sales person I have ever worked with. Everyone there made me feel comfortable and answered every question I had. Best of all, they gave me a tour of the vehicle before I purchased it and even made sure I was able to take the car home the first day. I would recommend this dealership and a Subaru to anyone. I feel safe driving and am surprised by how easy the entire process was! Thank you! More
I recently purchased a 2014 Subaru Outback from Suburban, and the entire experience was great. This is my first car purchase, and the staff were all incredibly helpful. I felt I received a good price, and th and the entire experience was great. This is my first car purchase, and the staff were all incredibly helpful. I felt I received a good price, and the financing department were kind enough to ensure I received the best interest rate possible. Dustin was a great help, and I'd send anyone his way to purchase a vehicle. More
My experience with Suburban Subaru was both professional and pleasant. The salesperson (Artur) was knowledgable about the vehicle(s) and service was prompt. I was treated with respect and felt comfortable and pleasant. The salesperson (Artur) was knowledgable about the vehicle(s) and service was prompt. I was treated with respect and felt comfortable in the dealership. I was not pressured into buying the vehicle, and generally enjoyed my experience. I would certainly recommend both the Subaru brand and the Suburban dealership to friends and family. More
When I came to this dealership to buy a new Subaru Crosstrek, I had a great experience. Everyone at the dealership was friendly and helpful. My salesman, Dustin Ciccarelli, was very knowledgeable Crosstrek, I had a great experience. Everyone at the dealership was friendly and helpful. My salesman, Dustin Ciccarelli, was very knowledgeable and courteous, and best of all, I love my new Subaru! More
The lease on my 2010 Imprezza was up so I extended it a few months to decide if I wanted to get a 2013 0r 2014 . My last experience with a Metro Subaru dealer was very negative so I went in search online f few months to decide if I wanted to get a 2013 0r 2014 . My last experience with a Metro Subaru dealer was very negative so I went in search online for another dealer. I live north of Port Huron so the nearest dealer is 60-70 miles away. I selected Suburban Subaru in Troy and was fortunate enough to be connected with Katie Toelle in Sales. I explained my extended lease situation,what I was looking for in my car and the price I was interested in paying. She very thoughtfully addressed these issues and helped with reviewing the pros and cons with waiting for the new 2014 Imprezza ( not yet available.) Finally I chose to get a 2013 Imprezza. She got me a beautiful very well-equipped car at a fabulous price! Throw in Subaru lease loyalty (this is my third) and it was simply an unbeatable deal. Katie was very professional, pleasant and I did not feel pressured. What a great experience! I would highly recommend Katie Toelle at Suburban if you are looking for exceptional service and dealer integrity. More
I just purchased a 2013 Subaru Legacy from Suburban Subaru. I couldn’t have been more content with the service I received during the purchase. I worked with Brian Plauman, and he went beyond my expecta Subaru. I couldn’t have been more content with the service I received during the purchase. I worked with Brian Plauman, and he went beyond my expectations to help me find the right vehicle for my interests/needs. The entire sales team was friendly and courteous and made this purchase a pleasurable experience for me. This is my 3rd Subaru (2005 Legacy GT & 2010 Forester). I’ve had both of the prior vehicles in for service at Suburban Subaru, and have always received prompt and courteous service whether visiting for regular maintenance or repairs. More
The dealership was really helpful in getting the exact model I wanted. They were friendly and made the entire experience of buying a car enjoyable. model I wanted. They were friendly and made the entire experience of buying a car enjoyable. More
Both my wife and I well delighted with the treatment we received from Brian Plauman and Dana Tidwell at Suburban Subaru. We purchased our fourth Outback, and the entire process, from evaluating our trade-i received from Brian Plauman and Dana Tidwell at Suburban Subaru. We purchased our fourth Outback, and the entire process, from evaluating our trade-in Outback through final delivery of our new Outback, couldn't have been better. They even had touch-up paint in stock, so I could purchase it at delivery (and this is rare these days!) Thanks to the entire staff for a job well done! More