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Suburban Subaru

Troy, MI

4.5
213 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 213 reviews

June 10, 2025

Everyone I interacted with, from service to sales, made the experience positive and comfortable. Rahul was especially helpful and kind. This was my best purchasing experience yet. (Thanks, Rahul!) I will c More

by rteegarden91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanha Rahul
June 10, 2025

Drew was very personable and walked me through the process very smoothly. He followed up few days after the purchase to make sure everything is going well, too. More

by hjy6221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

My sales representative Drew made the process go smoothly without a hitch and was understanding of my needs. Drew was excellent! More

by pat_raman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Suburban Subaru responded

Hi Pat, we're delighted to hear that Drew provided you with such a smooth experience at Suburban Subaru of Troy. Thanks for sharing your positive feedback!

June 09, 2025

I was greeted immediately. Other people approached me and were friendly. Offered beverages both times I was there. More

by suekow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demarko Lawrence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Piper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nuo Gojcaj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with us at Suburban Subaru of Troy! We're delighted to hear that our team made you feel welcome and comfortable during your visits. We look forward to seeing you again soon!

June 09, 2025

Drew was great and really easy to work with. Both he and the dealership were very friendly and helpful. I visited a lot of dealerships when looking for my new car, and I liked this one the most. More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demarko Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Suburban Subaru responded

Hi Lauren, we're delighted to hear that Drew and the team at Suburban Subaru of Troy made such a positive impression on you. Thank you for choosing us as your favorite dealership! Enjoy your new car!

June 05, 2025

Quite good dealership. Everyone was helpful and pleasant. It’s needed to wait a bit available salesman but they have cool zone with coffee and snacks. Great overall! More

by Lemanexe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Karim
Jun 06, 2025 -

Suburban Subaru responded

Thank you for the positive feedback! We're glad to hear that our team at Suburban Subaru of Troy made your visit enjoyable, and we're pleased you appreciated our coffee and snack zone. We look forward to seeing you again in the future!

June 04, 2025

Peter X was wonderful to deal with. Went up and above to make sure if a smooth transition for my purchase. More

by jodijoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Zioung
Jun 06, 2025 -

Suburban Subaru responded

We're delighted to hear that Peter X made your purchase experience smooth at Suburban Subaru of Troy. Thank you for sharing this positive feedback!

May 30, 2025

I was greeted immediately, in front of a sales associate within less than a minute and was home with my brand new Subaru Ascent in less than 2 hours! Seamless process from start to finish. More

by eunoia2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michal Zientara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
May 30, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with us at Suburban Subaru of Troy! We're delighted to hear that the process was seamless and efficient. Enjoy your new Subaru Ascent, and safe travels ahead!

May 29, 2025

Friendly honest people who made the purchase of my new Outback easy and quick. Answered all the questions that I asked them. More

by Snardfark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Suburban Subaru responded

We're delighted to hear that our team at Suburban Subaru of Troy made your Outback purchase smooth and straightforward. Thank you for sharing your experience, and enjoy the new ride!

May 25, 2025

Hunter and Nuo were great! They were very informative and answered all of our questions More

by FishinxDad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Holcomb
May 27, 2025 -

Suburban Subaru responded

Thank you for your kind words about Hunter and Nuo! Come visit us again soon at Suburban Subaru of Troy.

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