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Suburban Subaru

Troy, MI

Overview
Employees
Reviews
4.6
219 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 219 reviews

July 27, 2025

The whole office stayed way past closing time on a weeknight for us to complete our purchase :-) More

by zabatm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahul
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Jul 28, 2025 -

Suburban Subaru responded

We're glad our team worked overtime to ensure you were happy with your purchase. Thank you for awknowledging this and we look forward to serving you again at Suburban Subaru of Troy!

July 26, 2025

The staff made the process easy and quick. They kept me updated while my car was in transit More

by tshumate14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Xiong
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Jul 28, 2025 -

Suburban Subaru responded

Thank you for the 5-star review. We're glad to hear our team kept you well informed at Suburban Subaru of Troy. See you next time!

Jul 29, 2025 -

tshumate14 responded

Yes

Jul 29, 2025 -

Suburban Subaru responded

We look forward to serving you again at Suburban Subaru of Troy!

July 16, 2025

Everyone here is nice and pleasant to work with. They had the car I wanted on hand and helped me complete my purchase on the spot. Low-pressure, easy-going procedure, with nice people - can’t ge More

by man4hire
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tanha Rahul, Mariana Nerva
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Jul 17, 2025 -

Suburban Subaru responded

Thank you for choosing Suburban Subaru of Troy and for taking the time to share your feedback. We hope to work with you again down the road!

June 22, 2025

Friendly atmosphere and helpful people! Made my first Subaru experience exciting and easy. My sales person was extremely patient, kind, and helped me find the car I wanted at the price More

by Kburgess74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Suburban Subaru responded

We're delighted to hear that your first Subaru experience was exciting and seamless at Suburban Subaru of Troy! Our team is always here to help you find the perfect car. Enjoy your new ride, and thanks for choosing us!

June 22, 2025

We went in with a specific need, 3500 pound towing capacity. We were heard and bought a new Outback XT that looks like us and our lifestyle! More

by Melissa B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Xiong
Report | Print
Jun 23, 2025 -

Suburban Subaru responded

We're delighted to hear that our team at Suburban Subaru of Troy was able to meet your specific needs with the Outback XT! Enjoy all your future adventures, and thank you for choosing us!

June 11, 2025

Excellent service with care and honesty. I loved the candid sale and being open and transparent right off the beginning. More

by hamzah ansari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Red and Peter
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Jun 12, 2025 -

Suburban Subaru responded

Hi Hamzah, we're delighted to hear that you appreciated the honest and transparent service at Suburban Subaru of Troy. Thank you for sharing your experience with us!

June 10, 2025

Drew was very personable and walked me through the process very smoothly. He followed up few days after the purchase to make sure everything is going well, too. More

by hjy6221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Suburban Subaru responded

We're delighted to hear that Drew provided a smooth and personable experience at Suburban Subaru of Troy. It's great to know he followed up after your purchase as well. Thank you for sharing this feedback!

June 10, 2025

Everyone I interacted with, from service to sales, made the experience positive and comfortable. Rahul was especially helpful and kind. This was my best purchasing experience yet. (Thanks, Rahul!) I will c More

by rteegarden91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanha Rahul
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Jun 11, 2025 -

Suburban Subaru responded

We're delighted to hear that our team, especially Rahul, made your experience at Suburban Subaru of Troy so positive and comfortable! It's wonderful knowing you consider us worth the extra distance. We look forward to seeing you again for future visits!

June 09, 2025

My sales representative Drew made the process go smoothly without a hitch and was understanding of my needs. Drew was excellent! More

by pat_raman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Suburban Subaru responded

Hi Pat, we're delighted to hear that Drew provided you with such a smooth experience at Suburban Subaru of Troy. Thanks for sharing your positive feedback!

June 09, 2025

I was greeted immediately. Other people approached me and were friendly. Offered beverages both times I was there. More

by suekow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demarko Lawrence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Piper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nuo Gojcaj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with us at Suburban Subaru of Troy! We're delighted to hear that our team made you feel welcome and comfortable during your visits. We look forward to seeing you again soon!

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