Suburban Nissan of Farmington Hills

Going into this process, I had originally been looking at buying a cheap used vehicle. Once we started to look at the price difference when it came to gas mileage; however, we started to lean towards leasing buying a cheap used vehicle. Once we started to look at the price difference when it came to gas mileage; however, we started to lean towards leasing a good vehicle that could be great with gas. We ended up getting in touch with Edward Addison here at Suburban of Farmington Hills. He definitely was understanding and was able to show us anything that we wanted. I was looking at the Mazda 3 and 6 at first; but, Ed was pointing out that we should keep an open mind so he showed us the Jetta. He showed us how the Mazdas and the Jetta were similar and also their differences, took us on test drives of each vehicle, and allowed me to narrow down the choices to what I wanted. He made it clear that the VW Jetta was going to be a sturdy vehicle made to survive accidents that would be of the Autobahn caliber. Ed also made sure that I was able to have whatever choice I wanted for the trim packages and colors. After debating for a little while, I decided on the VW Jetta. Ed made sure that I didn't settle on the vehicle and gave a great price for it. When I was finally ready to take the car off the lot, it was found that the car would need a day or two for repairs because a part was proactively recalled by VW and the car hadn't gotten it switched out yet. Ed didn't want me to drive a vehicle he didn't feel absolutely great about; because of this, he told me that I could leave the car for a few days, they would get it fixed, and he'd give me a demo in the meantime. I was extremely satisfied and thankful for Ed's attention to detail and caring service. I would most definitely work with him again. More

Damon had exceptional product knowledge,explained the vehicle extremely well. He was thoughtful and patient in his manner, I would highly recommend him to friends and family. He was a major reason I purc vehicle extremely well. He was thoughtful and patient in his manner, I would highly recommend him to friends and family. He was a major reason I purchased the vehicle from this dealership. More

Andrew Small did a great job informing, presenting and explaining every detail of the Mazda CX-5 I was looking at. He was respectful, friendly and did a complete follow up during the days after the visit. explaining every detail of the Mazda CX-5 I was looking at. He was respectful, friendly and did a complete follow up during the days after the visit. The price given, though, is not competitive but Andrew could have not been more professional during my visit to the dealer. More

Damon was helpful in the purchase of my new Mazda. He seemed knowledgeable and willing to help answer my many questions. I'd also like to thank Susan, the financial manager(?) - she did our closing pa seemed knowledgeable and willing to help answer my many questions. I'd also like to thank Susan, the financial manager(?) - she did our closing paperwork. She was extremely helpful and wonderful to work with. She had a great personality, and made us feel important in the buying process. The sale of my first NEW vehicle was a great experience. More

Andew had a friendly disposition and helped to show me the cars I was interested in. We discussed the advantages and disadvantages of purchased said vehicle. the cars I was interested in. We discussed the advantages and disadvantages of purchased said vehicle. More

Damon was kind and courteous. As a female purchasing a car with my husband, I really appreciated how Damon always spoke to me regarding my preferences, since the car was for me. I really liked how the e car with my husband, I really appreciated how Damon always spoke to me regarding my preferences, since the car was for me. I really liked how the entire transaction was handled. This was the best car purchasing experience I have ever had, hands down. More

Andrew knew everything you wanted to know about the CX5 and Mazda 5. Very professional! I have two Mazda's a Miata and a MPV and they are great vehicles. and Mazda 5. Very professional! I have two Mazda's a Miata and a MPV and they are great vehicles. More

This is my 2nd Mazda from the Farmington Hills dealership. My salesperson Andrew was very thorough, professional and polite. He answered all of my questions and provided me with great service. dealership. My salesperson Andrew was very thorough, professional and polite. He answered all of my questions and provided me with great service. More

I have purchased multiple cars from this dealership and have always been most pleased. I was particularly pleased this lat time when Diane Richmond assisted me in buying out the lease on my Miata. have always been most pleased. I was particularly pleased this lat time when Diane Richmond assisted me in buying out the lease on my Miata. More

Very proactive dealership, followed up with calls and information requests. Really made it possible to purchase new VW Jetta Sportwagen. Great service and friendly atmosphere. information requests. Really made it possible to purchase new VW Jetta Sportwagen. Great service and friendly atmosphere. More