Suburban Nissan of Farmington Hills

My girlfriend & I were in the market for a good used car. After doing some Internet research I found a car that Suburban had. We went in, and were promptly greeted by Brian, who was more than willing car. After doing some Internet research I found a car that Suburban had. We went in, and were promptly greeted by Brian, who was more than willing to help answer any and all questions we had. He showed us multiple vehicles, in addition to the one we came there for! All in all, both Brian and the manager, Mark, made our experience fantastic!!! More

I am a repeating customer at this dealership and I have to say that there is no reason why I wouldn't come back again. The staff was great, easy to deal with, very friendly and courteous, very knowledgeabl to say that there is no reason why I wouldn't come back again. The staff was great, easy to deal with, very friendly and courteous, very knowledgeable about their products and hassle free. They held all their promises and this was a great experience. More

I purchased new Nissan Altima from Suburban Nissan of Farmington. My experince was worst ever. First they messed up all paper work. They sold me car with paper work from different vehicle, but was late Farmington. My experince was worst ever. First they messed up all paper work. They sold me car with paper work from different vehicle, but was late in the evening so I give them benefit of the doubt that every one was tired after long day. The car I bought had problem with flat spots on all the tires they don't rotate their cars as they should. Be very careful to by anything from this dealer they are nice to get your money. Bumper to bumper guarantee does not mean nothing at Suburban Nisssan. If you must purchase anything from them do your self a favor and check everything very well, do extensive road test before you buy. Their service departament is the worst I ever seen. I will never buy anything ever again from any Suburban Dealers. STAY AWAY!!!!! More

Prior to coming into the dealership that day my intentions were are not to lease another vehicle but to see what was available and do some shopping around there after. Mr Small was very polite, fr intentions were are not to lease another vehicle but to see what was available and do some shopping around there after. Mr Small was very polite, friendly and did a good job comparing and explaining the differant options with all the vehicles. That, and us agreeing on the final price influenced my decision on moving forward with obtaining a lease that day. More

We are very pleased with the business we did with Suburban Mazda working with Andrew Small. He was very nice to work with and were pleased the deal we made with him along with Mark. They worked ver Suburban Mazda working with Andrew Small. He was very nice to work with and were pleased the deal we made with him along with Mark. They worked very hard to close the deal. Definitely would recommend. More

Very pleased with service. Andrew went above and beyond with his job. I would recommend Andrew to everyone. He is very knowledgeable in what he does. with his job. I would recommend Andrew to everyone. He is very knowledgeable in what he does. More

We had great experience with Sales Clarence Carpenter. He's very knowledgeable about VW cars, and we were able to test drive the cars all by ourselves. He's willing to negotiate pricing with us and we get He's very knowledgeable about VW cars, and we were able to test drive the cars all by ourselves. He's willing to negotiate pricing with us and we get a very good lease price (slightly below national ad). We found a tiny paint chip on the hook the second day we have the car, we are not sure if it was there at the beginning or what. They send us a touch up paint by mail anyway. Very nice. More

Just purchased a new Mazda CX-5 from Andrew Small and Manager Mark Schankowski. These vehicles are in short supply and my daughter was very specific about color and features. The team worked hard to ma Manager Mark Schankowski. These vehicles are in short supply and my daughter was very specific about color and features. The team worked hard to make a fair deal and find the vehicle that was desired. I appreciated the attitude and professionalism of Andrew and Mark and would quickly recommend them to anyone interested in a Mazda. More

This was my first visit to this dealership and I went to take a test drive but as soon as I greeted by Clarence Carpenter I knew I had found THE right place for me. Clarence is incredibly friendly, knowled take a test drive but as soon as I greeted by Clarence Carpenter I knew I had found THE right place for me. Clarence is incredibly friendly, knowledgeable, thorough, easy going, patient and willing to do whatever it takes to make everything work for you. And without being pushy or making the hard sell. He spends time with you and LISTENS to what you are saying. He knows his stuff and he knows his inventory. GREAT EXPERIENCE and I would absolutely recommend this dealership -- and Clarence in particular -- to anyone who appreciates good service. Clarence clearly enjoys his career and interacting with people. More

This has been the best car buying experience. Andrew Small has provided me with above par service. Andrew took the time to show me various versions of the CX5 while never pushing me to purchase or upgra Small has provided me with above par service. Andrew took the time to show me various versions of the CX5 while never pushing me to purchase or upgrade - even though I was on the line of possibly buying an Audi two seconds before. Also, as a result of having my car totaled in an accident, Andrew set me up with a loaner vehicle,at no charge, from the dealership while waiting for my new car to arrive. The duration lasted 6 days and saved me over $200 in renting a car. Honestly, I recommend this dealership and sales consultant to everyone. I know I will stay a loyal customer to the Suburban dealerships. More