Suburban Nissan of Farmington Hills

Prior to coming into the dealership that day my intentions were are not to lease another vehicle but to see what was available and do some shopping around there after. Mr Small was very polite, fr intentions were are not to lease another vehicle but to see what was available and do some shopping around there after. Mr Small was very polite, friendly and did a good job comparing and explaining the differant options with all the vehicles. That, and us agreeing on the final price influenced my decision on moving forward with obtaining a lease that day. More

We are very pleased with the business we did with Suburban Mazda working with Andrew Small. He was very nice to work with and were pleased the deal we made with him along with Mark. They worked ver Suburban Mazda working with Andrew Small. He was very nice to work with and were pleased the deal we made with him along with Mark. They worked very hard to close the deal. Definitely would recommend. More

Very pleased with service. Andrew went above and beyond with his job. I would recommend Andrew to everyone. He is very knowledgeable in what he does. with his job. I would recommend Andrew to everyone. He is very knowledgeable in what he does. More

We had great experience with Sales Clarence Carpenter. He's very knowledgeable about VW cars, and we were able to test drive the cars all by ourselves. He's willing to negotiate pricing with us and we get He's very knowledgeable about VW cars, and we were able to test drive the cars all by ourselves. He's willing to negotiate pricing with us and we get a very good lease price (slightly below national ad). We found a tiny paint chip on the hook the second day we have the car, we are not sure if it was there at the beginning or what. They send us a touch up paint by mail anyway. Very nice. More

Just purchased a new Mazda CX-5 from Andrew Small and Manager Mark Schankowski. These vehicles are in short supply and my daughter was very specific about color and features. The team worked hard to ma Manager Mark Schankowski. These vehicles are in short supply and my daughter was very specific about color and features. The team worked hard to make a fair deal and find the vehicle that was desired. I appreciated the attitude and professionalism of Andrew and Mark and would quickly recommend them to anyone interested in a Mazda. More

This was my first visit to this dealership and I went to take a test drive but as soon as I greeted by Clarence Carpenter I knew I had found THE right place for me. Clarence is incredibly friendly, knowled take a test drive but as soon as I greeted by Clarence Carpenter I knew I had found THE right place for me. Clarence is incredibly friendly, knowledgeable, thorough, easy going, patient and willing to do whatever it takes to make everything work for you. And without being pushy or making the hard sell. He spends time with you and LISTENS to what you are saying. He knows his stuff and he knows his inventory. GREAT EXPERIENCE and I would absolutely recommend this dealership -- and Clarence in particular -- to anyone who appreciates good service. Clarence clearly enjoys his career and interacting with people. More

This has been the best car buying experience. Andrew Small has provided me with above par service. Andrew took the time to show me various versions of the CX5 while never pushing me to purchase or upgra Small has provided me with above par service. Andrew took the time to show me various versions of the CX5 while never pushing me to purchase or upgrade - even though I was on the line of possibly buying an Audi two seconds before. Also, as a result of having my car totaled in an accident, Andrew set me up with a loaner vehicle,at no charge, from the dealership while waiting for my new car to arrive. The duration lasted 6 days and saved me over $200 in renting a car. Honestly, I recommend this dealership and sales consultant to everyone. I know I will stay a loyal customer to the Suburban dealerships. More

They were very helpful, gave me an excellent quote and took my old car for less than I wanted but I got a better deal on the back end with the price of the vehicle. They all made the process as smooth as took my old car for less than I wanted but I got a better deal on the back end with the price of the vehicle. They all made the process as smooth as possible because I knew exactly what I wanted and they had exactly what I wanted. More

Dan Kelley was extremely professional, patient and kind as he worked with us to determine which was the right vehicle for us. He went to great lengths to help us in our research by allowing us to test dri as he worked with us to determine which was the right vehicle for us. He went to great lengths to help us in our research by allowing us to test drive different trim levels of each vehicle no matter how many times we asked. Dan is extremely enthusiast about the VW brand and he believes in the vehicles he sells. Not only that, he's very knowledgeable with the product and is able to emphasize specific attributes of the vehicle to meet the buyer's needs. Dan has made me a very happy VW customer and I will recommend him and Suburban VW Farmington to all my friends and family! More

Damon helped us initially as we shopped for new Mazda's. New was a little out of our price range...even though Tim and Damon offered us an extrememly resonalble deal on a new Mazda 3 and a good deal on a u New was a little out of our price range...even though Tim and Damon offered us an extrememly resonalble deal on a new Mazda 3 and a good deal on a used beautiful Mazda 6. A couple of days later we located a used Mazda 3 in our price range and worked with Damon to close the deal. He was extremely professional even though the price of the car incurred a loss for the dealership. He never let on to that or comprimised his service in anyway. Also, Steve Kerr in the service dept. was very helpful and friendly...even taking care of a small repair issue without an appointment! More