Suburban Nissan of Farmington Hills

I got my second car from the same dealership and I am highly impressed by the entire team for being so patient and finding me the right vehicle. A special mention to my sales representative, “Chris Cl highly impressed by the entire team for being so patient and finding me the right vehicle. A special mention to my sales representative, “Chris Clark”. One of the finest in the industry, it was a pleasure doing business with him. As a customer, I was picky and always wanted to be on the priority and Chris handled me really well. He made sure to get back to me whenever I had questions. When he was unavailable, he connected me with someone else who can handle my questions. He totally understood that every customer and their needs are different and once he knew my demands, his personalized recommendations were the best. Even after seeing a few vehicles and not closing the deal, Chris was patient and followed up with me there after, ensuring that he is there to find me the best deal. The entire process with him was smooth and I am happy that he was the person to find me a car! More

I met this nice man brian Evans at the gas station. He saw me in a panic cause I had a flat tire and had my 3 small children with. He offered to help. He not only changed my tire on my ford explorer but h saw me in a panic cause I had a flat tire and had my 3 small children with. He offered to help. He not only changed my tire on my ford explorer but he had me follow him to his dealership down the road (which is a Nissan). He had his service department fix my tire for free. Washed my car for me. I mean wow, who does that? He got me and my boys refreshments and snacks while we waited. Gave me his card if I needed anything else with my vehicle to call him. Didnt ask me for anything, no money, no sale, nothing. This is customer service. Let's just say, my next vehicle is a nissan. More

This is how car buying should be, less than an hour in the dealership and most of the transaction was performed online. Shaun was very professional, personable and responsive. Excellent experience all the the dealership and most of the transaction was performed online. Shaun was very professional, personable and responsive. Excellent experience all the way around from initial contact to picking up the vehicle about 7 hours later. Shira was also very responsive and professional. This will be my new dealership for sure. More

Massive THANK YOU to Chris at Suburban. We now have our dream car. The process was smooth & prompt. If you ever need a new car, this Chris is the guy to go to! dream car. The process was smooth & prompt. If you ever need a new car, this Chris is the guy to go to! More

We had a great overall experience and Shaun was an excellent salesman, extremely patient and helpful.. Most importantly we love our car and got exactly what we wanted. excellent salesman, extremely patient and helpful.. Most importantly we love our car and got exactly what we wanted. More

This was our first purchase of a Nissan product. We were very pleased with Shaun and all of the staff at Suburban Nissan. Our KICKS SR is great! We love the styling, the safety features, and the drive. very pleased with Shaun and all of the staff at Suburban Nissan. Our KICKS SR is great! We love the styling, the safety features, and the drive. More

Friendly and accommodating staff. Whole purchase experience was fairly quick and easy. No hassles when trading in or financing. Would shop here again new or used. experience was fairly quick and easy. No hassles when trading in or financing. Would shop here again new or used. More

This is the 4th lease vehicle I have gotten from Suburban . I would rate Shaun as the best salesperson out of all my experiences! He made the process both simple and pleasurable! I was so impressed when I . I would rate Shaun as the best salesperson out of all my experiences! He made the process both simple and pleasurable! I was so impressed when I went to pick up my car and he had a giant red bow on it with my name as sold to and gave me a Nissan mug! He made me feel so special and appreciated! My Rogue is beautiful and I just love it! More

Good job in helping me purchase a new used car!! Blake was very good and a super nice guy! He was pleasant throughout the whole process! was very good and a super nice guy! He was pleasant throughout the whole process! More

Blake made the car buying process easy and did a great job understanding my needs for a newer used car . He was polite and friendly and didn't try to talk me into buying anything I wasn't interested in. H job understanding my needs for a newer used car . He was polite and friendly and didn't try to talk me into buying anything I wasn't interested in. Highly recommend purchasing a car from Blake and any car from Suburban Collection More