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Suburban Nissan of Farmington Hills
Farmington Hills, MI
804 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 804 reviews
April 24, 2021
Chris was a friendly guy and has a funny sense of humor. He also made sure we were comfortable and I never felt pressured to do anything I didn't want to. Also there were no random dealer fees. He also made sure we were comfortable and I never felt pressured to do anything I didn't want to. Also there were no random dealer fees. More
by wael
Employees Worked With
Chris Clark
April 22, 2021
Chris is a great guy, all the purchasing experience was great. He's always helpful and cordial. He's definitely going places in this business. great. He's always helpful and cordial. He's definitely going places in this business. More
by igormf
Employees Worked With
Brian Plauman, Chris Clark
April 18, 2021
I purchased a used Subaru Outback this weekend and the team at Suburban Farmington Hills made it a quick and easy process. I was Malayasia's first sale and I had no clue until the manager told me. Malayas team at Suburban Farmington Hills made it a quick and easy process. I was Malayasia's first sale and I had no clue until the manager told me. Malayasia was knowledgeable and helpful in the car buying process and you would have thought she'd been doing this for years. Any questions about the car's features or history, she either knew or worked hard to find me the answer. I was honored to be her first sale and cut her tie!! The financing and management team beat the rate I got from my bank and were helpful finding options that fit my financial needs. Brian Plauman from the finance team thoroughly explained all of my finance options and I never felt like I was in a rush or pressured to buy things that weren't in my best interest. I will definitely be reccomending my friends and family go to Suburban for their next car. More
by jvanhamme95
Employees Worked With
Brian Plauman, Michael Rogers, Malayasia Patterson
April 16, 2021
My car was totaled and so I came to Nissan to get a car. Shaun went above and beyond to make sure that I was taken care of and that I got the exact car and price I was looking for. I am completely satisfied Shaun went above and beyond to make sure that I was taken care of and that I got the exact car and price I was looking for. I am completely satisfied with Shaun’s customer service. I will definitely be recommending him and this dealership to my friend. He even introduced me to the service department so I knew where to go for my free oil changes! Truly the best car buying experience I have ever had. 10 out of 10 recommend. More
by rigatomaria95
Employees Worked With
Brian Plauman, Shaun Bradley
April 15, 2021
Great experience! Chris was knowledgeable and very helpful throughout the entire process of buying a car. He was very friendly and made the whole process easy. helpful throughout the entire process of buying a car. He was very friendly and made the whole process easy. More
by Feldeisen.thane
Employees Worked With
Chris Clark
April 15, 2021
My first dealership experience and Aaron/Surburban Nissan did not disappoint. Aaron helped me get me a beautiful vehicle that fits me perfectly at an unbeatable price. The whole process was easy and hassle did not disappoint. Aaron helped me get me a beautiful vehicle that fits me perfectly at an unbeatable price. The whole process was easy and hassle free 10/10 :D More
by Candace
Employees Worked With
Aaron the bowtie Guy Stokes
April 14, 2021
Service of sales was prompt and patient and polite. finance was responsive and helpful on special requests. over all good experience at the dealership and would recommend and return. finance was responsive and helpful on special requests. over all good experience at the dealership and would recommend and return. More
by Bedgar7
Employees Worked With
Brian plauman, Chris Clark
April 11, 2021
They made my first car buying experience the best! They really made me feel comfortable with the experience and process. Getting a new car can be a lot and having these guys there to help me through it w really made me feel comfortable with the experience and process. Getting a new car can be a lot and having these guys there to help me through it was amazing. More
by Sierra.spencer01
April 09, 2021
Blake was an excellent and made sure I had a great experience in my purchase from Suburban Imports. I highly recommend looking Blake for your next automobile purchase. experience in my purchase from Suburban Imports. I highly recommend looking Blake for your next automobile purchase. More
by jschemm
Employees Worked With
Blake Murley
